:root{
  /* tema claro (por defecto) */
  --bg:#F3F6FB; --bg2:#FFFFFF; --panel:#FFFFFF; --panel2:#F6F8FC; --panel3:#EAEFF7;
  --linea:rgba(15,23,42,.09); --linea2:rgba(15,23,42,.17); --tinta:15,23,42;
  --texto:#0F172A; --suave:#475569; --tenue:#7B8798;
  --marca:#B03A50; --marca2:#7A2C36; --marca-tx:#A32B40; --acento:#B03A50;
  --ok:#0E9F6E; --aviso:#B7791F; --critico:#DC2626; --info:#2563EB; --sim:#8A5A00;
  --radio:16px; --sombra:0 22px 60px rgba(15,23,42,.16); --sombra-s:0 1px 2px rgba(15,23,42,.05),0 8px 24px rgba(15,23,42,.06);
  --acento-tx:color-mix(in srgb,var(--acento) 58%,#0F172A);
  color-scheme:light;
}
:root[data-tema=oscuro]{
  --bg:#080B12; --bg2:#0C101A; --panel:#111726; --panel2:#161D30; --panel3:#1C2540;
  --linea:rgba(var(--tinta),.07); --linea2:rgba(var(--tinta),.13); --tinta:255,255,255;
  --texto:#E9EDF5; --suave:#A3ADC2; --tenue:#6F7A91;
  --marca:#C2475C; --marca-tx:#E2566D;
  --ok:#3DD68C; --aviso:#F5B84B; --critico:#FF6B6B; --info:#6BA6FF; --sim:#FFD58A;
  --sombra:0 18px 50px rgba(0,0,0,.45); --sombra-s:none;
  --acento-tx:var(--acento);
  color-scheme:dark;
}
*{box-sizing:border-box}
html,body{margin:0;height:100%}
body{background:var(--bg);color:var(--texto);font:15px/1.5 Inter,system-ui,sans-serif;-webkit-font-smoothing:antialiased;overflow:hidden}
button,input,select,textarea{font:inherit;color:inherit}
button{cursor:pointer;border:0;background:none}
a{color:inherit}
h1,h2,h3,p{margin:0}
::selection{background:color-mix(in srgb,var(--acento) 45%,transparent)}
::-webkit-scrollbar{width:10px;height:10px}
::-webkit-scrollbar-thumb{background:rgba(var(--tinta),.12);border-radius:8px;border:2px solid transparent;background-clip:padding-box}
:focus-visible{outline:2px solid var(--acento);outline-offset:2px;border-radius:6px}
#app{height:100%}

/* ---------- piezas ---------- */
.btn{display:inline-flex;align-items:center;gap:8px;padding:10px 16px;border-radius:11px;background:var(--panel2);border:1px solid var(--linea2);font-weight:600;font-size:14px;transition:.18s;white-space:nowrap}
.btn:hover{background:var(--panel3);transform:translateY(-1px)}
.btn.pri{background:linear-gradient(135deg,var(--acento),color-mix(in srgb,var(--acento) 60%,#000));border-color:transparent;color:#fff;box-shadow:0 8px 24px color-mix(in srgb,var(--acento) 35%,transparent)}
.btn.pri:hover{filter:brightness(1.1)}
.btn.chico{padding:6px 11px;font-size:13px;border-radius:9px}
.btn.fantasma{background:transparent}
.btn:disabled{opacity:.5;cursor:default;transform:none}
.chip{display:inline-flex;align-items:center;gap:6px;padding:4px 10px;border-radius:999px;font-size:12px;font-weight:600;background:rgba(var(--tinta),.06);border:1px solid var(--linea);color:var(--suave);white-space:nowrap}
.chip.sim{color:var(--sim);border-color:rgba(245,184,75,.35);background:rgba(245,184,75,.08);letter-spacing:.04em}
.chip.ok{color:var(--ok);border-color:rgba(61,214,140,.3);background:rgba(61,214,140,.08)}
.chip.aviso{color:var(--aviso);border-color:rgba(245,184,75,.3);background:rgba(245,184,75,.08)}
.chip.critico{color:var(--critico);border-color:rgba(255,107,107,.3);background:rgba(255,107,107,.08)}
.chip.info{color:var(--info);border-color:rgba(107,166,255,.3);background:rgba(107,166,255,.08)}
.punto{width:8px;height:8px;border-radius:50%;background:var(--tenue);flex:none}
.punto.ok{background:var(--ok)}.punto.aviso{background:var(--aviso)}.punto.critico{background:var(--critico)}
.punto.vivo{box-shadow:0 0 0 0 currentColor;animation:pulso 2s infinite}
@keyframes pulso{0%{box-shadow:0 0 0 0 rgba(61,214,140,.5)}70%{box-shadow:0 0 0 9px rgba(61,214,140,0)}100%{box-shadow:0 0 0 0 rgba(61,214,140,0)}}
.tarjeta{background:linear-gradient(180deg,var(--panel),color-mix(in srgb,var(--panel) 85%,#000));border:1px solid var(--linea);border-radius:var(--radio);padding:18px}
.titulo-sec{font-size:12px;font-weight:700;letter-spacing:.09em;text-transform:uppercase;color:var(--tenue);margin:0 0 12px}
.esq{background:linear-gradient(90deg,rgba(var(--tinta),.04),rgba(var(--tinta),.09),rgba(var(--tinta),.04));background-size:200% 100%;animation:brillo 1.3s infinite;border-radius:12px}
@keyframes brillo{to{background-position:-200% 0}}
.entra{animation:entra .45s cubic-bezier(.2,.7,.2,1) both}
@keyframes entra{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}
@media (prefers-reduced-motion:reduce){*{animation-duration:.01ms!important;transition-duration:.01ms!important}}
.campo{width:100%;padding:11px 13px;border-radius:11px;background:var(--bg2);border:1px solid var(--linea2);outline:none;transition:.15s}
.campo:focus{border-color:var(--acento);box-shadow:0 0 0 3px color-mix(in srgb,var(--acento) 22%,transparent)}
label.et{display:block;font-size:12px;font-weight:600;color:var(--suave);margin:0 0 6px}
.vacio{padding:28px;text-align:center;color:var(--tenue);border:1px dashed var(--linea2);border-radius:14px}

/* ---------- carga, login ---------- */
.cargando-inicial{height:100%;display:grid;place-items:center}
.orbe{width:54px;height:54px;border-radius:50%;background:conic-gradient(from 0deg,var(--marca),#6BA6FF,var(--marca));animation:gira 1.1s linear infinite;mask:radial-gradient(circle,transparent 55%,#000 57%);-webkit-mask:radial-gradient(circle,transparent 55%,#000 57%)}
@keyframes gira{to{transform:rotate(360deg)}}
.login{height:100%;display:grid;grid-template-columns:1.1fr .9fr;position:relative;overflow:auto}
.login .fondo{position:absolute;inset:0;background:radial-gradient(900px 600px at 15% 20%,rgba(194,71,92,.22),transparent 60%),radial-gradient(700px 500px at 85% 80%,rgba(107,166,255,.16),transparent 60%);pointer-events:none}
.login .malla{position:absolute;inset:0;background-image:linear-gradient(var(--linea) 1px,transparent 1px),linear-gradient(90deg,var(--linea) 1px,transparent 1px);background-size:56px 56px;mask-image:radial-gradient(circle at 30% 40%,#000,transparent 70%);-webkit-mask-image:radial-gradient(circle at 30% 40%,#000,transparent 70%);opacity:.6;pointer-events:none}
.login .lado{position:relative;padding:8vh 7vw;display:flex;flex-direction:column;justify-content:center;gap:22px}
.login .marca{display:flex;align-items:center;gap:12px;font-weight:800;font-size:19px}
.login .marca img{width:42px;height:42px;border-radius:11px;background:#fff;padding:3px}
.login h1{font-size:clamp(34px,4.4vw,58px);line-height:1.04;letter-spacing:-.03em;font-weight:800;max-width:13ch}
.login h1 em{font-style:normal;background:linear-gradient(90deg,var(--marca),var(--info));-webkit-background-clip:text;background-clip:text;color:transparent}
.login .bajada{color:var(--suave);font-size:17px;max-width:46ch}
.login .puntos{display:flex;flex-wrap:wrap;gap:8px}
.login .caja-lado{position:relative;display:grid;place-items:center;padding:24px}
.login form{width:min(400px,100%);background:color-mix(in srgb,var(--panel) 86%,transparent);backdrop-filter:blur(18px);border:1px solid var(--linea2);border-radius:22px;padding:30px;box-shadow:var(--sombra);display:grid;gap:15px}
.login form h2{font-size:21px}
.login .error{color:var(--critico);font-size:13px;min-height:18px}
.login .nota{font-size:12px;color:var(--tenue);text-align:center}

/* ---------- portal ---------- */
.portal{height:100%;overflow:auto;position:relative}
.portal .fondo{position:fixed;inset:0;background:radial-gradient(800px 500px at 10% 0%,rgba(194,71,92,.16),transparent 60%),radial-gradient(700px 500px at 100% 30%,rgba(107,166,255,.10),transparent 60%);pointer-events:none}
.barra-top{position:sticky;top:0;z-index:5;display:flex;align-items:center;gap:14px;padding:14px clamp(16px,4vw,44px);background:color-mix(in srgb,var(--bg) 80%,transparent);backdrop-filter:blur(14px);border-bottom:1px solid var(--linea)}
.barra-top .marca{display:flex;align-items:center;gap:10px;font-weight:800}
.barra-top .marca img{width:32px;height:32px;border-radius:9px;background:#fff;padding:2px}
.barra-top .esp{flex:1}
.portal main{position:relative;padding:clamp(22px,5vw,60px) clamp(16px,4vw,44px) 60px;max-width:1320px;margin:0 auto}
.portal h1{font-size:clamp(28px,3.6vw,44px);letter-spacing:-.025em;font-weight:800}
.portal .sub{color:var(--suave);font-size:17px;margin:8px 0 34px;max-width:60ch}
.demos{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:20px}
.demo{position:relative;border-radius:22px;border:1px solid var(--linea2);background:var(--panel);overflow:hidden;display:flex;flex-direction:column;transition:.25s;text-align:left;--acento:var(--marca)}
.demo:hover{transform:translateY(-5px);border-color:color-mix(in srgb,var(--acento) 55%,transparent);box-shadow:0 26px 60px rgba(0,0,0,.5),0 0 0 1px color-mix(in srgb,var(--acento) 30%,transparent)}
.demo .arte{height:150px;position:relative;background:radial-gradient(420px 220px at 80% 0%,color-mix(in srgb,var(--acento) 55%,transparent),transparent 70%),linear-gradient(160deg,var(--panel3),var(--bg2));overflow:hidden}
.demo .arte svg{position:absolute;right:-8px;bottom:-14px;width:210px;height:170px;opacity:.9}
.demo .arte .chip{position:absolute;left:16px;top:16px;background:rgba(0,0,0,.35);backdrop-filter:blur(6px)}
.demo .cuerpo{padding:20px;display:flex;flex-direction:column;gap:11px;flex:1}
.demo .sector{font-size:12px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--acento-tx)}
.demo h3{font-size:22px;letter-spacing:-.01em}
.demo p{color:var(--suave);font-size:14px}
.demo .caps{display:flex;flex-wrap:wrap;gap:6px;margin-top:auto;padding-top:6px}
.demo .pie{display:flex;align-items:center;justify-content:space-between;padding:14px 20px;border-top:1px solid var(--linea);font-weight:600;font-size:14px}
.demo .pie .ir{color:var(--acento-tx)}

/* ---------- empresa: estructura ---------- */
.emp{height:100%;display:grid;grid-template-columns:232px minmax(0,1fr) var(--ancho-chat,410px);grid-template-rows:auto minmax(0,1fr);grid-template-areas:"nav top chat" "nav main chat"}
.emp.sin-chat{--ancho-chat:0px}
.emp .nav{grid-area:nav;background:var(--bg2);border-right:1px solid var(--linea);display:flex;flex-direction:column;padding:16px 12px;gap:4px;overflow:auto}
.emp .nav .marca{display:flex;align-items:center;gap:10px;padding:4px 8px 14px;font-weight:800;font-size:15px}
.emp .nav .marca img{width:30px;height:30px;border-radius:8px;background:#fff;padding:2px}
.emp .nav .cual{margin:0 4px 12px;padding:12px;border-radius:13px;background:linear-gradient(135deg,color-mix(in srgb,var(--acento) 22%,transparent),transparent);border:1px solid color-mix(in srgb,var(--acento) 30%,transparent)}
.emp .nav .cual b{display:block;font-size:15px}.emp .nav .cual span{font-size:12px;color:var(--suave)}
.emp .nav .grupo{font-size:11px;font-weight:700;letter-spacing:.09em;text-transform:uppercase;color:var(--tenue);padding:12px 10px 5px}
.emp .nav a{display:flex;align-items:center;gap:10px;padding:9px 10px;border-radius:10px;text-decoration:none;color:var(--suave);font-weight:500;font-size:14px;transition:.15s}
.emp .nav a:hover{background:rgba(var(--tinta),.05);color:var(--texto)}
.emp .nav a.activo{background:color-mix(in srgb,var(--acento) 16%,transparent);color:var(--texto);box-shadow:inset 3px 0 0 var(--acento)}
.emp .nav a .n{margin-left:auto;font-size:11px;font-weight:700;padding:1px 7px;border-radius:99px;background:color-mix(in srgb,var(--acento) 25%,transparent);color:var(--texto)}
.emp .nav .abajo{margin-top:auto;padding-top:12px;display:grid;gap:4px}
.emp .top{grid-area:top;display:flex;align-items:center;gap:10px;padding:11px 22px;border-bottom:1px solid var(--linea);background:color-mix(in srgb,var(--bg) 78%,transparent);backdrop-filter:blur(12px);min-width:0}
.emp .top .esp{flex:1}
.emp .top select{min-width:0;max-width:52vw;text-overflow:ellipsis;padding:7px 10px;border-radius:9px;background:var(--panel2);border:1px solid var(--linea2);font-size:13px;font-weight:600}
.emp .top .menu{display:none}
.emp main{grid-area:main;overflow:auto;padding:24px clamp(16px,2.4vw,30px) 60px;min-width:0}
.emp main>.cont{max-width:1180px;margin:0 auto;display:grid;gap:22px}
.cab h1{font-size:clamp(23px,2.4vw,31px);letter-spacing:-.02em;font-weight:800}
.cab p{color:var(--suave);margin-top:4px}

/* héroe */
.heroe{position:relative;border-radius:22px;padding:26px;border:1px solid color-mix(in srgb,var(--acento) 28%,var(--linea));background:radial-gradient(600px 260px at 0% 0%,color-mix(in srgb,var(--acento) 20%,transparent),transparent 70%),radial-gradient(500px 260px at 100% 100%,rgba(107,166,255,.10),transparent 70%),var(--panel);overflow:hidden}
.heroe .estado{display:flex;align-items:center;gap:9px;font-size:13px;font-weight:600;color:var(--suave)}
.heroe h1{font-size:clamp(24px,2.7vw,36px);letter-spacing:-.025em;font-weight:800;margin:10px 0 6px}
.heroe .lee{color:var(--suave);max-width:70ch}
.heroe form{display:flex;gap:10px;margin-top:18px}
.heroe form .campo{background:var(--bg2);padding:14px 16px;font-size:15px;border-radius:13px}
.sugeridas{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px}
.sugeridas button{padding:7px 12px;border-radius:999px;border:1px solid var(--linea2);background:rgba(var(--tinta),.04);font-size:13px;color:var(--suave);transition:.15s;text-align:left}
.sugeridas button:hover{color:var(--texto);border-color:var(--acento);background:color-mix(in srgb,var(--acento) 12%,transparent)}

.heroe{display:grid;grid-template-columns:minmax(0,1fr) 250px;gap:26px;align-items:center}
.heroe .luz{position:absolute;inset:-40% -10% auto auto;width:520px;height:520px;border-radius:50%;background:radial-gradient(circle,color-mix(in srgb,var(--acento) 26%,transparent),transparent 62%);filter:blur(10px);animation:respira 7s ease-in-out infinite;pointer-events:none}
@keyframes respira{50%{transform:translate(-30px,24px) scale(1.12);opacity:.7}}
.heroe .izq,.heroe .pulso{position:relative;min-width:0}
.heroe form .campo{min-width:0}
.heroe .pulso{display:grid;justify-items:center;gap:12px;padding:18px 14px;border-radius:18px;background:color-mix(in srgb,var(--bg2) 72%,transparent);border:1px solid var(--linea2);backdrop-filter:blur(8px)}
.anillo{position:relative;width:132px;height:132px}
.anillo svg{width:100%;height:100%}
.anillo .arco{transition:stroke-dashoffset 1.2s cubic-bezier(.2,.7,.2,1)}
.anillo .centro{position:absolute;inset:0;display:grid;place-content:center;text-align:center}
.anillo .centro b{font-size:32px;font-weight:800;letter-spacing:-.03em;line-height:1}
.anillo .centro small{font-size:15px;color:var(--suave);font-weight:600}
.anillo .centro span{font-size:11.5px;color:var(--suave);margin-top:3px}
.pulso .datos{display:grid;grid-template-columns:repeat(3,1fr);gap:6px;width:100%}
.pulso .dato{display:grid;gap:1px;padding:8px 4px;border-radius:11px;text-align:center;transition:.15s}
.pulso .dato:hover{background:rgba(var(--tinta),.07)}
.pulso .dato b{font-size:20px;font-weight:800}.pulso .dato span{font-size:10.5px;color:var(--suave);line-height:1.2}
.impacto{border-color:rgba(61,214,140,.35);background:linear-gradient(180deg,rgba(61,214,140,.07),var(--panel))}
.enlace{text-align:left;color:var(--texto);border-bottom:1px dashed var(--linea2)}
.enlace:hover{color:var(--acento)}
.cab-graf{display:flex;justify-content:space-between;gap:10px;align-items:baseline;margin-bottom:12px}
.cab-graf .titulo-sec{margin:0}.cab-graf span{font-size:11px;color:var(--tenue);white-space:nowrap}
.mini-kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px}
.mini-kpis div{padding:12px;border-radius:12px;background:var(--panel);border:1px solid var(--linea);display:grid;gap:2px}
.mini-kpis b{font-size:19px;font-weight:800;letter-spacing:-.02em}.mini-kpis span{font-size:12px;color:var(--suave)}
.kpi .antes{font-size:12px;color:var(--ok);font-weight:600}.kpi .antes s{color:var(--tenue);font-weight:500}

/* KPI */
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(205px,1fr));gap:14px}
.kpi{position:relative;text-align:left;padding:16px;border-radius:var(--radio);background:var(--panel);border:1px solid var(--linea);transition:.2s;display:grid;gap:5px;overflow:hidden;min-height:132px}
.kpi:hover{border-color:color-mix(in srgb,var(--acento) 50%,transparent);transform:translateY(-2px);box-shadow:0 14px 34px rgba(0,0,0,.4)}
.kpi::before{content:"";position:absolute;inset:0 auto 0 0;width:3px;background:var(--tenue);opacity:.7}
.kpi.ok::before{background:var(--ok)}.kpi.aviso::before{background:var(--aviso)}.kpi.critico::before{background:var(--critico)}
.kpi .et{display:flex;align-items:center;gap:7px;font-size:12.5px;color:var(--suave);font-weight:600}
.kpi .val{font-size:30px;font-weight:800;letter-spacing:-.025em;line-height:1.1}
.kpi .det{font-size:12.5px;color:var(--tenue)}
.kpi .val.largo{font-size:23px}
.kpi svg.chispa{width:100%;height:28px;opacity:.85;margin-top:auto;align-self:end}
.kpi .ver{position:absolute;right:12px;top:12px;font-size:11px;color:var(--tenue);opacity:0;transition:.2s}
.kpi:hover .ver{opacity:1}

/* rejillas */
.dos{display:grid;grid-template-columns:repeat(auto-fit,minmax(340px,1fr));gap:16px}
.grafico{height:290px}
.hallazgos{display:grid;gap:10px}
.hallazgos{grid-template-columns:repeat(auto-fit,minmax(380px,1fr))}
.hall{display:grid;grid-template-columns:auto 1fr;gap:13px;align-items:start;padding:15px;border-radius:14px;background:var(--panel2);border:1px solid var(--linea);transition:.2s}
.hall:hover{border-color:var(--linea2);transform:translateY(-1px)}
.hall .ico{width:30px;height:30px;border-radius:50%;display:grid;place-items:center;font-weight:800;font-size:13px;background:rgba(245,184,75,.14);color:var(--aviso)}
.hall.critico .ico{background:rgba(255,107,107,.14);color:var(--critico)}
.hall.ok .ico{background:rgba(61,214,140,.14);color:var(--ok)}
.hall b{display:block;font-size:15px}.hall p{color:var(--suave);font-size:13.5px;margin-top:2px}
.hall .acc{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}
.agentes-fila{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:12px}
.ag{padding:15px;border-radius:14px;background:var(--panel2);border:1px solid var(--linea);display:grid;gap:8px;text-align:left;transition:.2s}
.ag:hover{border-color:color-mix(in srgb,var(--acento) 50%,transparent);transform:translateY(-2px)}
.ag .arriba{display:flex;align-items:center;gap:9px}
.ag .av{width:34px;height:34px;border-radius:10px;background:linear-gradient(135deg,var(--acento),color-mix(in srgb,var(--acento) 40%,#000));display:grid;place-items:center;font-weight:800;color:#fff;flex:none}
.ag b{font-size:14.5px}.ag .area{font-size:11.5px;color:var(--tenue)}
.ag p{font-size:13px;color:var(--suave)}
.ag .herr{display:flex;flex-wrap:wrap;gap:5px;align-items:center;align-self:end}
.ag .av{position:relative}
.ag .av::after{content:"";position:absolute;right:-3px;bottom:-3px;width:10px;height:10px;border-radius:50%;background:var(--ok);border:2px solid var(--panel2);animation:pulso 2s infinite}
.guion .item.actual{border-color:var(--acento);background:color-mix(in srgb,var(--acento) 10%,var(--panel))}
.emp:has(.guia-flot) main{padding-bottom:230px}
.guia-flot .barra{height:3px;border-radius:3px;background:var(--linea2);overflow:hidden}
.guia-flot .barra i{display:block;height:100%;background:var(--acento);transition:width .4s}
.actividad{display:grid;gap:2px}
.act{display:grid;grid-template-columns:48px 1fr;gap:8px;padding:8px 0;border-bottom:1px solid var(--linea);font-size:13.5px}
.act:last-child{border:0}.act time{color:var(--tenue);font-variant-numeric:tabular-nums}

/* tablas */
.tabla-caja{overflow:auto;border:1px solid var(--linea);border-radius:13px;max-height:62vh}
table.t{width:100%;border-collapse:collapse;font-size:13px}
table.t th{position:sticky;top:0;background:var(--panel3);text-align:left;padding:9px 11px;font-size:11.5px;letter-spacing:.05em;text-transform:uppercase;color:var(--suave);white-space:nowrap;z-index:1}
table.t td{padding:8px 11px;border-top:1px solid var(--linea);vertical-align:top;max-width:340px}
table.t tr:hover td{background:rgba(var(--tinta),.03)}
table.t td.num{text-align:right;font-variant-numeric:tabular-nums;white-space:nowrap}
table.t td.id{font-weight:700;white-space:nowrap}
.pest{display:flex;gap:6px;flex-wrap:wrap}
.pest button{padding:7px 13px;border-radius:999px;border:1px solid var(--linea2);font-size:13px;font-weight:600;color:var(--suave)}
.pest button.activo{background:color-mix(in srgb,var(--acento) 18%,transparent);border-color:var(--acento);color:var(--texto)}

/* chat */
.chat{grid-area:chat;border-left:1px solid var(--linea);background:var(--bg2);display:flex;flex-direction:column;min-width:0;overflow:hidden}
.emp.sin-chat .chat{display:none}
.chat header{display:flex;align-items:center;gap:10px;padding:13px 15px;border-bottom:1px solid var(--linea)}
.chat header .av{width:34px;height:34px;border-radius:50%;background:conic-gradient(from 200deg,var(--acento),#6BA6FF,var(--marca),var(--acento));display:grid;place-items:center;flex:none}
.chat header .av i{width:26px;height:26px;border-radius:50%;background:var(--bg2);display:block}
.chat header b{font-size:14.5px;display:block;line-height:1.2}.chat header span{font-size:12px;color:var(--suave)}
.chat header .esp{flex:1}
.icono-btn{width:34px;height:34px;border-radius:10px;display:grid;place-items:center;color:var(--suave);border:1px solid transparent;transition:.15s;flex:none}
.icono-btn:hover{background:rgba(var(--tinta),.07);color:var(--texto)}
.icono-btn.on{color:var(--acento);border-color:color-mix(in srgb,var(--acento) 45%,transparent);background:color-mix(in srgb,var(--acento) 12%,transparent)}
.icono-btn svg{width:18px;height:18px}
.chat .canales{display:flex;gap:4px;padding:8px 12px;border-bottom:1px solid var(--linea)}
.chat .canales button{flex:1;padding:7px;border-radius:9px;font-size:12.5px;font-weight:600;color:var(--suave)}
.chat .canales button.activo{background:var(--panel2);color:var(--texto)}
.hilo{flex:1;overflow:auto;padding:16px 14px;display:flex;flex-direction:column;gap:14px;scroll-behavior:smooth}
.msj{max-width:100%;animation:entra .3s both}
.msj.yo{align-self:flex-end;max-width:88%;background:color-mix(in srgb,var(--acento) 22%,var(--panel2));border:1px solid color-mix(in srgb,var(--acento) 35%,transparent);padding:9px 13px;border-radius:15px 15px 4px 15px}
.msj.bm{display:grid;grid-template-columns:minmax(0,1fr);gap:9px}
.hilo{overflow-x:hidden}
.prosa{min-width:0;overflow-wrap:anywhere}
.respaldo .chip{max-width:100%;overflow:hidden;text-overflow:ellipsis;display:inline-block}
.msj.bm .pasos{display:grid;gap:4px}
.msj.bm .paso{display:flex;align-items:center;gap:7px;font-size:12px;color:var(--tenue)}
.msj.bm .paso::before{content:"";width:6px;height:6px;border-radius:50%;background:var(--ok)}
.msj.bm .paso.vivo::before{background:var(--acento);animation:pulso 1.2s infinite}
.prosa{font-size:14.5px;line-height:1.58}
.prosa p{margin:0 0 9px}.prosa p:last-child{margin:0}
.prosa h4{font-size:14px;margin:12px 0 6px;color:var(--texto)}
.prosa ul,.prosa ol{margin:0 0 9px;padding-left:20px}.prosa li{margin:3px 0}
.prosa code{background:rgba(var(--tinta),.08);padding:1px 5px;border-radius:5px;font-size:12.5px}
.prosa .interp{border-left:3px solid var(--info);background:rgba(107,166,255,.07);padding:9px 12px;border-radius:0 10px 10px 0;color:var(--texto)}
.prosa .interp::before{content:"Interpretación IA";display:block;font-size:10.5px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--info);margin-bottom:3px}
.prosa .tw{overflow:auto;border:1px solid var(--linea);border-radius:10px;margin:0 0 9px}
.prosa table{border-collapse:collapse;width:100%;font-size:12.5px}
.prosa th{background:var(--panel3);text-align:left;padding:6px 9px;white-space:nowrap}
.prosa td{padding:6px 9px;border-top:1px solid var(--linea)}
.idref{color:var(--acento-tx);font-weight:600;cursor:pointer;border-bottom:1px dashed color-mix(in srgb,var(--acento) 55%,transparent)}
.cursor::after{content:"▍";animation:parpadea 1s steps(2) infinite;color:var(--acento)}
@keyframes parpadea{50%{opacity:0}}
.respaldo{display:flex;flex-wrap:wrap;gap:6px}
.respaldo button{font-size:11.5px}
.msj .mini-graf{height:220px;border:1px solid var(--linea);border-radius:12px;background:var(--panel)}
.msj .tarj-acc{border:1px solid color-mix(in srgb,var(--acento) 40%,transparent);background:color-mix(in srgb,var(--acento) 9%,var(--panel));border-radius:13px;padding:12px;display:grid;gap:8px}
.msj .tarj-acc b{font-size:13.5px}.msj .tarj-acc p{font-size:12.5px;color:var(--suave)}
.msj .tarj-acc .fila{display:flex;gap:7px;flex-wrap:wrap}
.chat .abajo{padding:10px 12px 12px;border-top:1px solid var(--linea);display:grid;gap:8px}
.chat .abajo .sugeridas{margin:0;max-height:66px;overflow:auto}
.chat .abajo .sugeridas button{font-size:12px;padding:5px 10px}
.chat form{display:flex;gap:7px;align-items:flex-end}
.chat textarea{flex:1;resize:none;min-height:44px;max-height:120px;padding:11px 13px;border-radius:13px;background:var(--panel);border:1px solid var(--linea2);outline:none}
.chat textarea:focus{border-color:var(--acento)}
.chat .enviar{width:44px;height:44px;border-radius:13px;background:var(--acento);color:#fff;display:grid;place-items:center;flex:none}
.chat .mic.escucha{background:var(--critico);color:#fff;animation:pulso 1.2s infinite}
/* whatsapp simulado */
.hilo.wa{color:#E9EDF5;background:#0B141A;background-image:radial-gradient(rgba(var(--tinta),.035) 1px,transparent 1px);background-size:18px 18px;gap:8px}
.hilo.wa .msj{max-width:86%;padding:8px 11px;border-radius:10px;font-size:14px;line-height:1.45;white-space:pre-wrap}
.hilo.wa .msj.yo{background:#005C4B;border:0;border-radius:10px 10px 2px 10px}
.hilo.wa .msj.bm{background:#202C33;align-self:flex-start;border-radius:10px 10px 10px 2px;display:block}
.hilo.wa .msj small{display:block;text-align:right;font-size:10.5px;color:rgba(var(--tinta),.5);margin-top:3px}
.hilo.wa .aviso-wa{align-self:center;font-size:11.5px;background:#182229;color:#FFD58A;padding:5px 10px;border-radius:8px;text-align:center}

/* capa: drawer y modal */
#capa:empty{display:none}
.velo{position:fixed;inset:0;background:rgba(3,5,10,.62);backdrop-filter:blur(3px);z-index:40;animation:aparece .2s}
@keyframes aparece{from{opacity:0}}
.drawer{position:fixed;top:0;right:0;bottom:0;width:min(860px,100%);background:var(--bg2);border-left:1px solid var(--linea2);z-index:41;display:flex;flex-direction:column;box-shadow:var(--sombra);animation:desliza .28s cubic-bezier(.2,.7,.2,1)}
@keyframes desliza{from{transform:translateX(40px);opacity:0}}
.drawer header{display:flex;align-items:flex-start;gap:12px;padding:18px 20px;border-bottom:1px solid var(--linea)}
.drawer header h2{font-size:19px}.drawer header p{color:var(--suave);font-size:13.5px;margin-top:3px}
.drawer .cuerpo{overflow:auto;padding:18px 20px 30px;display:grid;gap:16px;align-content:start}
.gran-valor{font-size:44px;font-weight:800;letter-spacing:-.03em;line-height:1}
.porque{display:grid;gap:9px;padding:14px;border-radius:13px;background:var(--panel);border:1px solid var(--linea)}
.porque dt{font-size:11px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--tenue)}
.porque dd{margin:1px 0 0;font-size:14px}
.modal{position:fixed;inset:0;z-index:41;display:grid;place-items:center;padding:18px;pointer-events:none}
.modal>.caja{pointer-events:auto;width:min(820px,100%);max-height:92vh;overflow:auto;background:var(--bg2);border:1px solid var(--linea2);border-radius:20px;box-shadow:var(--sombra);animation:entra .3s both}
.modal .caja header{display:flex;gap:12px;align-items:center;padding:18px 20px;border-bottom:1px solid var(--linea);position:sticky;top:0;background:var(--bg2);z-index:2}
.modal .caja .cuerpo{padding:18px 20px 22px;display:grid;gap:16px}
.modal>.caja{overflow-x:hidden}
.modal .caja .cuerpo{grid-template-columns:minmax(0,1fr)}
.lista,.item>div{min-width:0}
.pasos-ag{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:4px}
.pasos-ag div{overflow-wrap:anywhere}
.pasos-ag div{position:relative;text-align:center;font-size:11.5px;font-weight:600;color:var(--tenue);padding-top:26px}
.pasos-ag div::before{content:"";position:absolute;top:6px;left:50%;width:14px;height:14px;margin-left:-7px;border-radius:50%;background:var(--panel3);border:2px solid var(--linea2);z-index:1;transition:.3s}
.pasos-ag div::after{content:"";position:absolute;top:12px;left:-50%;width:100%;height:2px;background:var(--linea2)}
.pasos-ag div:first-child::after{display:none}
.pasos-ag div.hecho{color:var(--texto)}.pasos-ag div.hecho::before{background:var(--ok);border-color:var(--ok)}
.pasos-ag div.hecho::after{background:var(--ok)}
.pasos-ag div.ahora{color:var(--texto)}.pasos-ag div.ahora::before{background:var(--acento);border-color:var(--acento);animation:pulso 1.2s infinite}
.lista{display:grid;gap:8px}
.item{display:grid;grid-template-columns:auto 1fr auto;gap:11px;align-items:start;padding:12px;border-radius:12px;background:var(--panel);border:1px solid var(--linea)}
.item b{font-size:14px;display:block}.item p{font-size:13px;color:var(--suave);margin-top:2px}
.item input[type=checkbox]{width:18px;height:18px;margin-top:2px;accent-color:var(--acento)}
.antes-desp{display:grid;grid-template-columns:1fr auto auto auto;gap:6px 12px;align-items:center;font-size:13.5px}
.antes-desp .a{color:var(--tenue);text-decoration:line-through}.antes-desp .d{font-weight:700;color:var(--ok)}

/* presentador, informes, admin */
.escenarios{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:12px}
.esc{text-align:left;padding:15px;border-radius:14px;background:var(--panel2);border:1px solid var(--linea);display:grid;gap:6px;transition:.2s}
.esc:hover,.esc.activo{border-color:var(--acento)}
.esc.activo{background:color-mix(in srgb,var(--acento) 13%,var(--panel2))}
.esc p{font-size:13px;color:var(--suave)}
.crit{display:flex;gap:6px;align-items:center;flex-wrap:wrap}
.guion{display:grid;gap:8px;counter-reset:g}
.guion .item{counter-increment:g}
.guion .item::before{content:counter(g);width:28px;height:28px;border-radius:50%;background:color-mix(in srgb,var(--acento) 22%,transparent);display:grid;place-items:center;font-weight:800;font-size:13px}
.guia-flot{position:fixed;left:250px;bottom:18px;z-index:20;max-width:360px;padding:11px 14px;border-radius:14px;background:color-mix(in srgb,var(--panel) 96%,transparent);backdrop-filter:blur(10px);border:1px solid var(--linea2);box-shadow:var(--sombra);font-size:13px;display:grid;gap:6px}
.guia-flot b{font-size:13.5px}.guia-flot .fila{display:flex;gap:6px}
.inf{display:grid;grid-template-columns:1fr auto;gap:14px;align-items:center;padding:16px;border-radius:14px;background:var(--panel2);border:1px solid var(--linea)}
.inf p{font-size:13.5px;color:var(--suave);margin-top:3px}.inf .fila{display:flex;gap:8px}
.planillas{display:flex;gap:18px;align-items:center;justify-content:space-between;flex-wrap:wrap;border-color:color-mix(in srgb,var(--acento) 40%,transparent);background:linear-gradient(120deg,color-mix(in srgb,var(--acento) 12%,var(--panel)),var(--panel))}
.planillas>div{flex:1;min-width:240px}
.ingresos{display:grid;grid-template-columns:repeat(auto-fit,minmax(290px,1fr));gap:14px}
.ing{display:flex;flex-direction:column;gap:9px;align-items:flex-start;padding:18px;border-radius:16px;background:var(--panel2);border:1px solid var(--linea);min-height:210px;transition:.2s}
.ing:hover{border-color:color-mix(in srgb,var(--acento) 50%,transparent);transform:translateY(-2px)}
.ing b{font-size:17px}.ing p{font-size:13.5px;color:var(--suave)}
.ing .chip{white-space:normal;text-align:left}
select.campo{appearance:auto}
.form-rej{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:12px}
.checks{display:flex;flex-wrap:wrap;gap:8px}
.checks label{display:flex;align-items:center;gap:7px;padding:7px 11px;border-radius:10px;border:1px solid var(--linea2);font-size:13.5px;cursor:pointer}
.checks input{accent-color:var(--marca)}
.aviso-sim{font-size:12px;color:var(--tenue);text-align:center;padding:8px}
.fab{display:none}

/* ---------- adjuntos: fotos, firma y nota de audio ---------- */
.adjuntos{display:grid;gap:10px;padding:14px;border-radius:14px;border:1px dashed var(--linea2);background:rgba(var(--tinta),.02)}
.adj-botones{display:flex;flex-wrap:wrap;gap:8px}
.adj-botones .i{width:16px;height:16px;display:grid}.adj-botones .i svg{width:16px;height:16px}
.adj-lista{display:flex;flex-wrap:wrap;gap:10px}
.adj{position:relative;display:grid;gap:5px;padding:8px;border-radius:12px;background:var(--panel);border:1px solid var(--linea);text-decoration:none;min-width:0}
.adj img{width:132px;height:100px;object-fit:cover;border-radius:8px;display:block}
.adj img.firma{object-fit:contain;background:#fff;width:180px}
.adj small{font-size:11.5px;color:var(--suave)}
.adj .x{position:absolute;top:4px;right:4px;width:24px;height:24px;border-radius:50%;background:rgba(0,0,0,.7);color:#fff;display:grid;place-items:center}
.adj .x svg{width:13px;height:13px}
.adj:has(.nota),.adj.grabando{flex:1 1 100%}
.adj.grabando{display:flex;align-items:center;gap:11px;padding:12px;border-color:rgba(255,107,107,.45)}
.adj .vivo-tx{font-size:13px;color:var(--suave);margin-top:2px;max-height:60px;overflow:auto}
.nota{display:grid;gap:7px;min-width:0;padding-right:26px}
.nota audio{width:100%;height:38px}
.nota .resumen{border-left:3px solid var(--info);background:rgba(107,166,255,.07);padding:8px 11px;border-radius:0 10px 10px 0}
.nota .resumen small{display:block;font-size:10.5px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--info)}
.nota .resumen p{font-size:13.5px;color:var(--texto)}
.adj-estado{font-size:12.5px;color:var(--aviso);min-height:16px}
.firma-lienzo{width:100%;height:auto;border-radius:12px;background:#fff;touch-action:none;cursor:crosshair;border:2px dashed #9AA7BD}

/* ---------- marca ---------- */
.marca{display:flex;align-items:center;gap:10px}
.marca .iso{width:36px;height:36px;border-radius:50%;background:#fff;display:grid;place-items:center;flex:none;box-shadow:0 0 0 1px rgba(var(--tinta),.2),0 6px 18px rgba(0,0,0,.4)}
.marca .iso img,.emp .nav .marca .iso img,.barra-top .marca .iso img,.login .marca .iso img{width:78%;height:78%;padding:0;background:none;border-radius:0;object-fit:contain}
.marca .nombre{font-weight:800;font-size:16px;letter-spacing:.045em;color:var(--suave);display:flex;align-items:baseline}
.marca .nombre b{color:var(--marca-tx);font-weight:800}
.marca .nombre i{font-style:normal;font-size:.62em;font-weight:800;letter-spacing:.08em;color:#fff;background:linear-gradient(135deg,#C2475C,#7A2C36);padding:2px 6px;border-radius:5px;margin-left:7px;transform:translateY(-2px)}
.login .marca .iso{width:54px;height:54px}.login .marca .nombre{font-size:24px}
.chat header .av{background:#fff;box-shadow:0 0 0 2px color-mix(in srgb,var(--acento) 70%,transparent)}
.chat header .av img{width:74%;height:74%;object-fit:contain}
.fab i img{width:30px;height:30px;object-fit:contain}
.fab i{background:#fff}

/* ---------- plataforma conectada ---------- */
.hub{--tinta:255,255,255;--texto:#fff;--suave:rgba(255,255,255,.72);color:#fff;position:relative;border-radius:22px;padding:26px;overflow:hidden;border:1px solid rgba(var(--tinta),.1);
  background:radial-gradient(700px 300px at 85% 0%,rgba(226,86,109,.22),transparent 65%),linear-gradient(135deg,#1C0E13,#3A131D 55%,#5A1D2A);--acento:#E2566D}
.hub::before{content:"";position:absolute;inset:0;background-image:radial-gradient(rgba(var(--tinta),.07) 1px,transparent 1px);background-size:22px 22px;mask-image:linear-gradient(180deg,#000,transparent 70%);-webkit-mask-image:linear-gradient(180deg,#000,transparent 70%);pointer-events:none}
.hub .hilos{position:absolute;inset:0;pointer-events:none}
.hub .hilos svg{width:100%;height:100%}
.hub .hilos path{fill:none;stroke:rgba(var(--tinta),.35);stroke-width:1.4;stroke-dasharray:4 5}
.hub .hilos circle{fill:#fff;filter:drop-shadow(0 0 5px #fff)}
.hub .cab-hub{position:relative;max-width:640px}
.hub h2{font-size:clamp(22px,2.3vw,30px);letter-spacing:-.02em;margin:4px 0 6px}
.hub .cab-hub p{color:rgba(var(--tinta),.72);font-size:14.5px}
.hub .red{position:relative;display:grid;grid-template-columns:minmax(150px,.75fr) 122px minmax(0,2.5fr);gap:24px;align-items:center;margin:22px 0}
.hub .fuente,.hub .canal{display:flex;gap:11px;align-items:center;padding:13px;border-radius:14px;background:rgba(var(--tinta),.07);border:1px solid rgba(var(--tinta),.12);backdrop-filter:blur(6px);text-align:left;min-width:0}
.hub .canal{transition:.18s}
.hub .canal:hover{background:rgba(var(--tinta),.14);transform:translateY(-2px);border-color:rgba(var(--tinta),.3)}
.hub .ic{width:40px;height:40px;border-radius:11px;background:#fff;color:#7A2C36;display:grid;place-items:center;flex:none}
.hub .ic svg{width:21px;height:21px}
.hub .tx{display:grid;gap:1px;min-width:0}
.hub .tx b{font-size:14.5px;display:flex;align-items:center;gap:7px}
.hub .tx small{font-size:12px;color:rgba(var(--tinta),.68);line-height:1.35}
.hub .tx small.emp-nom{color:#FF9DAD;font-weight:700;letter-spacing:.04em;text-transform:uppercase;font-size:11px}
.hub .canales{display:grid;grid-template-columns:repeat(auto-fit,minmax(158px,1fr));gap:10px}
.hub .fuente{flex-direction:column;align-items:flex-start}
.hub .nucleo{display:grid;justify-items:center;gap:3px;text-align:center}
.hub .nucleo .iso{width:92px;height:92px;border-radius:50%;background:#fff;display:grid;place-items:center;margin-bottom:8px;box-shadow:0 0 0 10px rgba(var(--tinta),.06),0 0 0 22px rgba(var(--tinta),.035),0 16px 40px rgba(0,0,0,.45);animation:late 3.2s ease-in-out infinite}
@keyframes late{50%{box-shadow:0 0 0 14px rgba(var(--tinta),.08),0 0 0 30px rgba(var(--tinta),.03),0 16px 40px rgba(0,0,0,.45)}}
.hub .nucleo .iso img{width:70%;height:70%;object-fit:contain}
.hub .nucleo b{font-size:15px}.hub .nucleo small{font-size:12px;color:rgba(var(--tinta),.65)}
.hub .cifras{position:relative;display:grid;grid-template-columns:repeat(auto-fit,minmax(96px,1fr));gap:14px;padding-top:18px;border-top:1px solid rgba(var(--tinta),.12)}
.hub .cifras b{display:block;font-size:26px;font-weight:800;letter-spacing:-.02em}
.hub .cifras span{font-size:12px;color:rgba(var(--tinta),.65)}

/* ---------- mapa de la operación ---------- */
.mapa-caja{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(220px,1fr);gap:22px;align-items:center}
.mapa svg{width:100%;height:auto;max-height:420px}
.mapa .nodo{cursor:pointer;outline:none}
.mapa .nodo:hover>circle:first-child,.mapa .nodo:focus>circle:first-child{stroke:var(--acento);stroke-width:2}
.mapa .pct{font:800 13px Inter,sans-serif;fill:var(--texto)}
.mapa .nom{font:600 11.5px Inter,sans-serif;fill:var(--suave)}
.leyenda{display:grid;gap:10px}.leyenda p{font-size:13px;color:var(--suave)}
.fila-area{display:flex;align-items:center;gap:9px;padding:9px 11px;border-radius:10px;background:var(--panel2);border:1px solid var(--linea);font-size:13px;transition:.15s}
.fila-area:hover{border-color:var(--acento)}

/* ---------- móvil ---------- */
@media (max-width:1180px){
  .emp{grid-template-columns:210px minmax(0,1fr);grid-template-areas:"nav top" "nav main"}
  .chat{position:fixed;inset:0 0 0 auto;width:min(430px,100%);z-index:30;transform:translateX(105%);transition:.3s cubic-bezier(.2,.7,.2,1);box-shadow:var(--sombra)}
  .emp.chat-abierto .chat{transform:none;display:flex}
  .emp.sin-chat .chat{display:flex}
  .fab{display:grid;position:fixed;right:18px;bottom:18px;z-index:25;width:58px;height:58px;border-radius:50%;place-items:center;background:conic-gradient(from 200deg,var(--acento),#6BA6FF,var(--marca),var(--acento));box-shadow:0 12px 30px rgba(0,0,0,.5)}
  .fab i{width:46px;height:46px;border-radius:50%;background:var(--bg2);display:grid;place-items:center;font-style:normal;font-weight:800;font-size:13px}
  .emp.chat-abierto .fab{display:none}
  .guia-flot{left:226px}
}
@media (max-width:820px){
  body{overflow:auto}
  .login{grid-template-columns:1fr}.login .lado{padding:38px 22px 8px}.login .caja-lado{padding:18px 18px 40px}
  .emp{grid-template-columns:minmax(0,1fr);grid-template-areas:"top" "main"}
  .emp .nav{position:fixed;inset:0 auto 0 0;width:260px;z-index:35;transform:translateX(-105%);transition:.28s;box-shadow:var(--sombra)}
  .emp.nav-abierta .nav{transform:none}
  .emp .top{padding:10px 14px}.emp .top .menu{display:grid}
  .emp .top .oculta-movil{display:none}
  .emp main{padding:16px 14px 90px}
  .heroe{padding:18px;grid-template-columns:1fr}.heroe form{flex-direction:column}
  .anillo{width:112px;height:112px}.anillo .centro b{font-size:27px}
  .modal{padding:8px}.modal .caja header{padding:14px}.modal .caja .cuerpo{padding:14px}
  .item{grid-template-columns:auto minmax(0,1fr)}.item>.btn,.item>.chip{grid-column:2;justify-self:start}
  .antes-desp{grid-template-columns:minmax(0,1fr) auto auto auto;font-size:12.5px}
  .hallazgos{grid-template-columns:1fr}.cab-graf span{display:none}
  .hub{padding:18px}.hub .red{grid-template-columns:1fr;gap:16px}.hub .canales{grid-template-columns:repeat(2,minmax(0,1fr))}
  .hub .canal{padding:10px}.hub .ic{width:34px;height:34px}.hub .cifras{grid-template-columns:repeat(3,1fr)}.hub .cifras b{font-size:20px}
  .mapa-caja{grid-template-columns:1fr}
  .kpis{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
  .kpi{min-height:118px;padding:13px}.kpi .val{font-size:24px}.kpi svg.chispa{display:none}
  .dos{grid-template-columns:1fr}
  .hall{grid-template-columns:auto 1fr}.hall .acc{grid-column:1/-1;flex-direction:row;justify-content:flex-start}
  .pasos-ag div{font-size:9.5px}
  .inf{grid-template-columns:1fr}
  .guia-flot{left:12px;right:84px;bottom:14px;max-width:none}
  .drawer{width:100%}
}

/* ---------- tema claro: profundidad y luz ---------- */
body{background:radial-gradient(1100px 620px at 12% -8%,color-mix(in srgb,var(--acento) 11%,transparent),transparent 62%),radial-gradient(900px 560px at 100% 0%,color-mix(in srgb,var(--info) 9%,transparent),transparent 60%),var(--bg);background-attachment:fixed}
.tarjeta,.kpi,.demo,.ag,.hall,.ing,.inf,.item,.esc,.adj{box-shadow:var(--sombra-s)}
.btn{box-shadow:var(--sombra-s)}
:root:not([data-tema=oscuro]) .kpi,:root:not([data-tema=oscuro]) .tarjeta{background:linear-gradient(180deg,#fff,#FBFCFE)}
:root:not([data-tema=oscuro]) .heroe{background:radial-gradient(640px 280px at 0% 0%,color-mix(in srgb,var(--acento) 16%,transparent),transparent 70%),radial-gradient(520px 260px at 100% 100%,color-mix(in srgb,var(--info) 10%,transparent),transparent 70%),#fff;box-shadow:var(--sombra-s)}
:root:not([data-tema=oscuro]) .emp .nav{box-shadow:1px 0 0 var(--linea)}
:root:not([data-tema=oscuro]) .chip.ok{background:rgba(14,159,110,.1)}
:root:not([data-tema=oscuro]) .chip.aviso{background:rgba(183,121,31,.1)}
:root:not([data-tema=oscuro]) .chip.critico{background:rgba(220,38,38,.08)}
:root:not([data-tema=oscuro]) .chip.info{background:rgba(37,99,235,.08)}
:root:not([data-tema=oscuro]) .velo{background:rgba(15,23,42,.38)}
:root:not([data-tema=oscuro]) .login .malla{opacity:.9}

/* ---------- filas que abren su ficha, y ficha de un registro ---------- */
table.t.clic tbody tr{cursor:pointer}
table.t.clic tbody tr:hover td{background:color-mix(in srgb,var(--acento) 8%,transparent)}
.clip{display:inline-block;font-size:11px;font-weight:700;padding:1px 6px;border-radius:99px;background:color-mix(in srgb,var(--info) 14%,transparent);color:var(--info);white-space:nowrap}
.ficha{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:10px}
.ficha>div{padding:11px 12px;border-radius:12px;background:var(--panel);border:1px solid var(--linea);min-width:0}
.ficha>div.ancho{grid-column:1/-1}
.ficha small{display:block;font-size:10.5px;font-weight:700;letter-spacing:.07em;text-transform:uppercase;color:var(--tenue);margin-bottom:3px}
.ficha>div>div{font-size:14px;overflow-wrap:anywhere}

/* ---------- agentes: qué encontró, qué hará, qué hizo ---------- */
.agentes-lista{display:grid;gap:14px}
.que-es{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}
.qe{position:relative;display:grid;gap:4px;padding:16px 16px 16px 58px;border-radius:16px;background:var(--panel);border:1px solid var(--linea);box-shadow:var(--sombra-s);align-content:start}
.qe .n{position:absolute;left:14px;top:14px;width:32px;height:32px;border-radius:50%;display:grid;place-items:center;font-weight:800;color:#fff;background:linear-gradient(135deg,var(--acento),color-mix(in srgb,var(--acento) 55%,#000))}
.qe b{font-size:15px}.qe p{font-size:13px;color:var(--suave);line-height:1.45}
.qe:not(:last-child)::after{content:"→";position:absolute;right:-13px;top:50%;transform:translateY(-50%);color:var(--tenue);font-weight:800;z-index:1}
.ag-explica{display:grid;gap:10px}
.ag-explica .simple{display:flex;gap:14px;align-items:center;justify-content:space-between;flex-wrap:wrap}
.ag-explica .simple p{font-size:18px;font-weight:700;line-height:1.35;letter-spacing:-.01em;flex:1;min-width:240px}
.ag-explica small{display:block;font-size:10.5px;font-weight:700;letter-spacing:.07em;text-transform:uppercase;color:var(--tenue);margin-bottom:3px}
.ag-explica .ejemplo{padding:12px 14px;border-radius:12px;border-left:4px solid var(--acento);background:color-mix(in srgb,var(--acento) 9%,var(--panel))}
.ag-explica .ejemplo p{font-size:14.5px;line-height:1.5}
.antes-ahora{display:grid;grid-template-columns:minmax(0,1fr) auto minmax(0,1fr);gap:10px;align-items:stretch}
.antes-ahora>div{padding:11px 13px;border-radius:12px;border:1px solid var(--linea)}
.antes-ahora .antes{background:color-mix(in srgb,var(--critico) 6%,var(--panel))}.antes-ahora .antes small{color:var(--critico)}
.antes-ahora .ahora{background:color-mix(in srgb,var(--ok) 8%,var(--panel));border-color:color-mix(in srgb,var(--ok) 35%,transparent)}.antes-ahora .ahora small{color:var(--ok)}
.antes-ahora p{font-size:13.5px;line-height:1.45}
.antes-ahora .flecha{align-self:center;font-weight:800;color:var(--tenue);font-size:18px}
.btn.oir .i{width:16px;height:16px;display:grid}.btn.oir .i svg{width:16px;height:16px}
.btn.oir{border-color:color-mix(in srgb,var(--acento) 55%,transparent);background:color-mix(in srgb,var(--acento) 10%,transparent)}
.btn.oir .t2{display:none}.btn.oir.sonando .t1{display:none}.btn.oir.sonando .t2{display:inline}
.btn.oir.sonando{background:var(--acento);color:#fff;animation:pulso 1.6s infinite}
.ag-explica.compacto .simple p{font-size:16px}
.ag p.simple{font-weight:650;color:var(--texto)}
@media (max-width:900px){.que-es{grid-template-columns:1fr 1fr}.qe::after{display:none}.antes-ahora{grid-template-columns:1fr}.antes-ahora .flecha{display:none}.ag-explica .simple p{font-size:16px}}
@media (max-width:520px){.que-es{grid-template-columns:1fr}}
.ag2{display:grid;gap:13px;padding:18px;border-radius:16px;background:var(--panel);border:1px solid var(--linea);box-shadow:var(--sombra-s)}
.ag2.hecho{border-color:color-mix(in srgb,var(--ok) 45%,transparent)}
.ag2 .arriba{display:flex;align-items:center;gap:11px}
.ag2 .av{width:40px;height:40px;border-radius:12px;background:linear-gradient(135deg,var(--acento),color-mix(in srgb,var(--acento) 45%,#000));display:grid;place-items:center;font-weight:800;color:#fff;flex:none}
.ag2 b{font-size:16px}.ag2 .area{font-size:13px;color:var(--suave)}
.ag2 .tres{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}
.ag2 .bloque{padding:12px;border-radius:12px;background:var(--panel2);border:1px solid var(--linea);display:grid;gap:6px;align-content:start}
.ag2 .bloque small{font-size:10.5px;font-weight:700;letter-spacing:.07em;text-transform:uppercase;color:var(--tenue)}
.ag2 .bloque p,.ag2 .bloque li{font-size:13.5px;color:var(--texto)}
.ag2 .bloque ul{margin:0;padding-left:18px;display:grid;gap:4px}
.ag2 .bloque ul.hechos{list-style:none;padding:0}
.ag2 .hechos .enlace{font-size:13.5px;color:var(--ok);font-weight:600;border-bottom-color:color-mix(in srgb,var(--ok) 40%,transparent)}

/* ---------- terreno: dos teléfonos ---------- */
.terreno{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:22px;align-items:start;justify-items:center}
.tel-col{display:grid;gap:10px;justify-items:center}
.tel-rotulo{font-size:12px;font-weight:700;letter-spacing:.07em;text-transform:uppercase;color:var(--tenue);text-align:center;max-width:300px}
.tel{width:300px;height:610px;border-radius:40px;border:10px solid #0B0F18;background:var(--bg);overflow:hidden;display:flex;flex-direction:column;box-shadow:0 30px 70px rgba(15,23,42,.28),inset 0 0 0 1px rgba(255,255,255,.08);position:relative}
.tel::before{content:"";position:absolute;top:7px;left:50%;width:84px;height:20px;margin-left:-42px;border-radius:12px;background:#0B0F18;z-index:3}
.tel-est{display:flex;justify-content:space-between;padding:9px 20px 5px;font-size:11px;font-weight:700;color:var(--suave);flex:none}
.tel .app{flex:1;overflow:auto;display:flex;flex-direction:column;min-height:0}
.app-cab,.wa-cab{display:flex;align-items:center;gap:9px;padding:10px 14px;border-bottom:1px solid var(--linea);flex:none}
.app-cab .iso,.wa-cab .iso{width:32px;height:32px;border-radius:50%;background:#fff;display:grid;place-items:center;flex:none;box-shadow:0 0 0 1px var(--linea2)}
.app-cab .iso img,.wa-cab .iso img{width:74%;height:74%;object-fit:contain}
.app-cab b,.wa-cab b{display:block;font-size:13.5px;line-height:1.2}.app-cab small,.wa-cab small{font-size:11px;color:var(--suave)}
.app-cuerpo{padding:13px;display:grid;gap:9px;align-content:start}
.app-tit{font-size:17px;font-weight:800;letter-spacing:-.01em}
.ot-card{display:grid;gap:4px;text-align:left;padding:12px;border-radius:14px;background:var(--panel);border:1px solid var(--linea2);font-size:13.5px;box-shadow:var(--sombra-s);transition:.15s}
.ot-card:hover{border-color:var(--acento);transform:translateY(-1px)}
.ot-card small{color:var(--suave);font-size:12px}
.app-volver{justify-self:start;font-size:13px;font-weight:600;color:var(--acento-tx)}
.app-err{color:var(--critico);font-size:12.5px;min-height:14px}
.app-ok{width:66px;height:66px;border-radius:50%;background:var(--ok);color:#fff;font-size:34px;display:grid;place-items:center;justify-self:center;margin-top:18px;animation:entra .4s both}
.tel .adjuntos{padding:10px}.tel .adj-botones .btn{font-size:12px;padding:6px 9px}
.tel .campo{padding:9px 11px;font-size:14px}
.tel.supervisor .app{background:#0B141A;color:#E9EDF5}
.tel.supervisor .tel-est{background:#0B141A;color:#9FB0BD}
.tel.supervisor .wa-cab{background:#1F2C34;border:0}.tel.supervisor .wa-cab small{color:#9FB0BD}
.wa-hilo{flex:1;overflow:auto;padding:12px;display:flex;flex-direction:column;gap:9px;background-image:radial-gradient(rgba(255,255,255,.04) 1px,transparent 1px);background-size:18px 18px}
.wa-msj{align-self:flex-start;max-width:92%;background:#202C33;padding:9px 11px;border-radius:10px 10px 10px 2px;font-size:13px;line-height:1.45;display:grid;gap:3px}
.wa-msj small{font-size:10.5px;color:rgba(255,255,255,.5);text-align:right}
.wa-msj.nuevo{animation:llega .7s cubic-bezier(.2,.8,.2,1) both;box-shadow:0 0 0 2px #25D366}
@keyframes llega{from{opacity:0;transform:translateY(24px) scale(.95)}}
.wa-vacio{margin:auto;text-align:center;font-size:12.5px;color:#9FB0BD;padding:18px}
.tel.trabajador .wa-vacio{color:var(--tenue)}
.tel-medio{display:grid;gap:16px;align-content:start;grid-column:1/-1;order:3;width:100%}
.flecha{display:grid;gap:4px;padding:14px;border-radius:14px;background:color-mix(in srgb,var(--acento) 9%,var(--panel));border:1px solid color-mix(in srgb,var(--acento) 30%,transparent);font-size:13.5px}
.flecha i{font-style:normal;font-size:22px;color:var(--acento-tx);justify-self:end;line-height:1}
.kpis.mini{grid-template-columns:repeat(auto-fit,minmax(150px,1fr))}
.kpis.mini .kpi{min-height:104px;padding:12px}.kpis.mini .kpi .val{font-size:22px}.kpis.mini .kpi svg.chispa{display:none}

/* ---------- el agente de voz que guía la demo ---------- */
.btn.guiada{display:flex;gap:13px;align-items:center;text-align:left;padding:13px 18px;margin-top:16px;border-radius:16px;border:0;color:#fff;white-space:normal;
  background:linear-gradient(120deg,#7A2C36,#B03A50 55%,#E2566D);box-shadow:0 14px 34px rgba(176,58,80,.35)}
.btn.guiada:hover{filter:brightness(1.08)}
.btn.guiada .i{width:42px;height:42px;border-radius:50%;background:rgba(255,255,255,.2);display:grid;place-items:center;flex:none;animation:late 2.6s ease-in-out infinite}
.btn.guiada .i svg{width:20px;height:20px}
.btn.guiada b{display:block;font-size:16px}.btn.guiada small{font-size:12.5px;opacity:.9;font-weight:500}
.guia-voz{position:fixed;left:50%;bottom:16px;transform:translateX(-50%);z-index:60;width:min(900px,calc(100% - 24px));display:flex;gap:14px;align-items:center;padding:12px 16px;border-radius:20px;
  background:linear-gradient(120deg,#1C0E13,#3A131D 60%,#5A1D2A);color:#fff;border:1px solid rgba(255,255,255,.16);box-shadow:0 24px 60px rgba(0,0,0,.45)}
.gv-av{position:relative;width:54px;height:54px;border-radius:50%;background:#fff;display:grid;place-items:center;flex:none}
.gv-av img{width:70%;height:70%;object-fit:contain;position:relative;z-index:1}
.gv-av i{position:absolute;inset:0;border-radius:50%;border:2px solid rgba(255,255,255,.55);animation:onda 2s ease-out infinite}
.gv-av i:nth-child(3){animation-delay:.6s}.gv-av i:nth-child(4){animation-delay:1.2s}
@keyframes onda{to{transform:scale(1.75);opacity:0}}
.guia-voz.pausa .gv-av i{animation:none;opacity:0}
.gv-tx{flex:1;min-width:0;display:grid;gap:4px}
.gv-paso{font-size:11px;font-weight:700;letter-spacing:.07em;text-transform:uppercase;color:rgba(255,255,255,.65);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.gv-sub{font-size:14px;line-height:1.45;max-height:62px;overflow:auto}
.gv-barra{height:3px;border-radius:3px;background:rgba(255,255,255,.18);overflow:hidden}.gv-barra i{display:block;height:100%;background:#fff;transition:width .4s}
.gv-ctl{display:flex;gap:4px;align-items:center;flex:none}
.gv-form{display:flex}.gv-campo{flex:1;min-width:0;padding:7px 11px;border-radius:10px;border:1px solid rgba(255,255,255,.3);background:rgba(255,255,255,.12);color:#fff;font-size:13.5px;outline:none}
.gv-campo::placeholder{color:rgba(255,255,255,.6)}.gv-campo:focus{border-color:#fff;background:rgba(255,255,255,.18)}
.gv-ctl .btn.gv-mic{background:#fff;color:#7A2C36;border-color:#fff;font-weight:700}
.gv-ctl .btn.gv-mic.on{background:#DC2626;color:#fff;border-color:#DC2626;animation:pulso 1.2s infinite}
.guia-voz.escucha{box-shadow:0 0 0 3px rgba(255,255,255,.55),0 18px 50px rgba(0,0,0,.4)}
.guia-voz.escucha .gv-av i{animation:onda .9s ease-out infinite;border-color:#fff}
.guia-voz.escucha .gv-sub,.guia-voz.pensando .gv-sub{font-style:italic}
.guia-voz.responde .gv-sub,.guia-voz.espera .gv-sub{max-height:96px}
.gv-ctl .icono-btn{color:#fff}.gv-ctl .icono-btn:disabled{opacity:.35}
.gv-ctl .icono-btn.on{background:#fff;color:#7A2C36;border-color:#fff}
.gv-ctl .btn{background:rgba(255,255,255,.14);border-color:rgba(255,255,255,.25);color:#fff;box-shadow:none}
.foco-guia{outline:3px solid #E2566D!important;outline-offset:5px;border-radius:18px;box-shadow:0 0 0 9px rgba(226,86,109,.18)!important;transition:outline-color .3s}
.emp:has(.guia-voz) main{padding-bottom:170px}
@media (max-width:1180px){.terreno{grid-template-columns:1fr 1fr}.tel-medio{grid-column:1/-1;order:3;padding-top:0}}
@media (max-width:820px){
  .ag2 .tres{grid-template-columns:1fr}
  .terreno{grid-template-columns:1fr}.tel{width:min(300px,100%)}
  .guia-voz{flex-wrap:wrap;bottom:8px;padding:10px 12px;gap:10px}.gv-av{width:42px;height:42px}.gv-ctl{width:100%;justify-content:space-between}.gv-sub{max-height:78px;font-size:13px}
}

/* ---------- revisión visual: rejillas sin huérfanos, teléfonos y resultados ---------- */
.emp main>.cont{container-type:inline-size}
.kpis.seis{grid-template-columns:repeat(2,minmax(0,1fr))}
@container (min-width:720px){.kpis.seis{grid-template-columns:repeat(3,minmax(0,1fr))}}
@container (min-width:880px){.hub .canales{grid-template-columns:repeat(3,minmax(0,1fr))}}
@container (min-width:1020px){
  .terreno{grid-template-columns:auto minmax(280px,1fr) auto;align-items:start}
  .tel-medio{grid-column:auto;order:0;padding-top:34px}
  .kpis.mini{grid-template-columns:repeat(2,minmax(0,1fr))}
}
/* el hallazgo más importante manda */
.hallazgos .hall:first-child{grid-column:1/-1;padding:18px;border-color:color-mix(in srgb,var(--critico) 40%,transparent);background:linear-gradient(120deg,color-mix(in srgb,var(--critico) 7%,var(--panel)),var(--panel))}
.hallazgos .hall:first-child b{font-size:17.5px}
.hallazgos .hall:first-child .ico{width:36px;height:36px;font-size:15px;background:var(--critico);color:#fff}
.hall .rotulo{display:inline-block;font-size:10.5px;font-weight:800;letter-spacing:.08em;text-transform:uppercase;color:var(--critico);margin-bottom:3px}
/* resultados de la sesión, para gerencia */
.resultados{display:grid;grid-template-columns:repeat(auto-fit,minmax(118px,1fr));gap:10px;margin-bottom:16px}
.resultados div{padding:12px;border-radius:13px;background:color-mix(in srgb,var(--ok) 9%,var(--panel));border:1px solid color-mix(in srgb,var(--ok) 28%,transparent)}
.resultados b{display:block;font-size:26px;font-weight:800;letter-spacing:-.02em;line-height:1.1;color:var(--ok)}
.resultados span{font-size:12px;color:var(--suave);line-height:1.3;display:block;margin-top:2px}
.impacto .antes-desp{grid-template-columns:minmax(0,1fr) auto auto auto;gap:9px 14px;font-size:14.5px}
.impacto .antes-desp .d{font-size:16px}
/* flujo entre los dos teléfonos */
.flecha{position:relative;overflow:hidden}
.flecha::after{content:"";position:absolute;left:-30%;bottom:0;width:30%;height:3px;background:linear-gradient(90deg,transparent,var(--acento),transparent);animation:corre 2.4s linear infinite}
@keyframes corre{to{left:100%}}
/* teléfono del supervisor sin avisos: pantalla de bloqueo */
.wa-bloqueo{margin:auto;display:grid;justify-items:center;gap:4px;text-align:center;padding:18px;color:#C9D4DC}
.wa-bloqueo b{font-size:46px;font-weight:300;letter-spacing:-.02em;color:#fff;line-height:1}
.wa-bloqueo span{font-size:13px}
.wa-bloqueo small{margin-top:26px;font-size:12px;color:#8FA1AE;max-width:200px;line-height:1.4}
.tel{box-shadow:0 30px 70px rgba(15,23,42,.24),0 0 0 2px #1E2633,inset 0 0 0 1px rgba(255,255,255,.08)}
.app-cab b{font-size:14.5px}.app-tit{margin-top:2px}
.ot-card b{font-size:14.5px}
.tel .btn.pri{padding:12px}
@media (max-width:820px){
  /* en un celular real no se dibuja un teléfono dentro del teléfono */
  .terreno{gap:16px}.tel-col{width:100%;justify-items:stretch}.tel-rotulo{max-width:none;text-align:left}
  .tel{width:100%;height:auto;border:1px solid var(--linea2);border-radius:18px;box-shadow:var(--sombra-s)}
  .tel::before,.tel-est{display:none}.tel .app{overflow:visible}
  .tel.supervisor .app{min-height:220px;border-radius:17px}.wa-hilo{max-height:360px}
  .hallazgos .hall:first-child{padding:15px}
  .resultados{grid-template-columns:repeat(2,minmax(0,1fr))}
}

/* aviso que salió al guardar un registro */
.aviso-env{display:flex;gap:11px;align-items:flex-start;padding:12px 14px;border-radius:13px;background:color-mix(in srgb,#25D366 10%,var(--panel));border:1px solid color-mix(in srgb,#25D366 38%,transparent)}
.aviso-env .ic{width:34px;height:34px;border-radius:50%;background:#25D366;color:#fff;display:grid;place-items:center;flex:none}
.aviso-env .ic svg{width:18px;height:18px}
.aviso-env small{display:block;font-size:10.5px;font-weight:700;letter-spacing:.07em;text-transform:uppercase;color:var(--tenue)}
.aviso-env b{display:block;font-size:14px;margin:2px 0}.aviso-env p{font-size:13.5px;color:var(--suave)}
@media (max-width:820px){.fab{width:50px;height:50px;right:12px;bottom:12px}.fab i{width:40px;height:40px}.fab i img{width:26px;height:26px}}

/* ---- Brainmore ve la pantalla: apuntar y preguntar, fotos descritas, origen del dato y tablero del día ---- */
body.apuntando,body.apuntando *{cursor:crosshair!important}
.apuntado{outline:3px solid var(--acento)!important;outline-offset:4px;border-radius:14px;box-shadow:0 0 0 8px color-mix(in srgb,var(--acento) 18%,transparent)!important}
.apuntado-fijo{outline:3px solid var(--acento)!important;outline-offset:4px;border-radius:14px;animation:latir 1.4s ease-in-out 4}
@keyframes latir{50%{box-shadow:0 0 0 12px color-mix(in srgb,var(--acento) 24%,transparent)}}
.apunta-aviso{position:fixed;left:50%;top:14px;transform:translateX(-50%);z-index:90;display:flex;align-items:center;gap:10px;padding:10px 12px 10px 16px;border-radius:999px;background:#111827;color:#fff;box-shadow:0 14px 40px rgba(0,0,0,.35);font-size:14px;max-width:calc(100vw - 24px)}
.apunta-aviso .i{width:20px;height:20px;display:grid;color:#FBBF24;flex:none}.apunta-aviso .i svg{width:20px;height:20px}
.apunta-aviso b{font-weight:600}
.apunta-aviso .btn{background:rgba(255,255,255,.14);color:#fff;border-color:transparent}
.btn.apuntar{border-color:color-mix(in srgb,var(--acento) 60%,transparent);background:color-mix(in srgb,var(--acento) 10%,transparent)}
.btn.apuntar .i{width:16px;height:16px;display:grid}.btn.apuntar .i svg{width:16px;height:16px}
.chat .vision{display:flex;gap:6px;flex-wrap:wrap}
.chat .vision button{display:flex;align-items:center;gap:6px;padding:6px 10px;border-radius:999px;font-size:12px;font-weight:600;border:1px solid color-mix(in srgb,var(--acento) 45%,transparent);background:color-mix(in srgb,var(--acento) 9%,transparent);color:var(--texto);transition:.15s}
.chat .vision button:hover{background:color-mix(in srgb,var(--acento) 20%,transparent)}
.chat .vision .i{width:14px;height:14px;display:grid}.chat .vision .i svg{width:14px;height:14px}
.msj .foto-chat{display:block;max-width:210px;max-height:170px;border-radius:10px;margin-bottom:6px;object-fit:cover}
.msj small.apunta{display:block;opacity:.75;font-size:11px;margin-top:3px}
.adj.con-foto{flex:1 1 100%;grid-template-columns:132px minmax(0,1fr);align-items:start;column-gap:12px}
.adj.con-foto>small{grid-column:1}
.adj.con-foto .ve{grid-column:2;grid-row:1 / span 2;padding-right:22px}
.ve{display:grid;gap:5px;font-size:13px}
.ve.mirando{display:flex;align-items:center;gap:8px;color:var(--suave)}
.ve small{display:flex;align-items:center;flex-wrap:wrap;gap:6px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;font-size:10.5px;color:var(--tenue)}
.ve small .i{width:14px;height:14px;display:grid;color:var(--acento)}.ve small .i svg{width:14px;height:14px}
.ve small .chip{text-transform:none;letter-spacing:0}
.ve p{color:var(--texto);line-height:1.45}.ve p.sug{color:var(--suave)}
.ve .btn{justify-self:start}
.tel .adj.con-foto{grid-template-columns:1fr}.tel .adj.con-foto .ve{grid-column:1;grid-row:auto;padding-right:0}
.origenes{display:grid;grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:12px}
.origen{display:grid;gap:5px;padding:14px 16px;border-radius:16px;background:var(--panel);border:1px solid var(--linea);box-shadow:var(--sombra-s);align-content:start}
.origen small{font-size:10.5px;font-weight:700;letter-spacing:.07em;text-transform:uppercase;color:var(--tenue)}
.origen b{font-size:15px}.origen p{font-size:13px;color:var(--suave);line-height:1.45}
.origen .chip{justify-self:start;margin-top:4px}
.origen.bm{border-color:color-mix(in srgb,var(--acento) 55%,transparent);background:color-mix(in srgb,var(--acento) 7%,var(--panel))}
.chile{display:grid;grid-template-columns:minmax(260px,1fr) 2fr;gap:22px;align-items:center;padding:22px 24px;border-radius:20px;background:linear-gradient(120deg,color-mix(in srgb,#1A73E8 9%,var(--panel)),var(--panel) 60%);border:1px solid color-mix(in srgb,#1A73E8 28%,var(--linea));box-shadow:var(--sombra-s)}
.chile-cab h3{font-size:19px;letter-spacing:-.01em;margin:6px 0 6px;line-height:1.25}
.chile-cab p{font-size:13.5px;color:var(--suave);line-height:1.5}
.gars{display:grid;grid-template-columns:1fr 1fr;gap:14px 20px}
.gar{display:flex;gap:11px;align-items:flex-start}
.gar .ic{width:36px;height:36px;border-radius:11px;display:grid;place-items:center;flex:none;background:color-mix(in srgb,#1A73E8 14%,transparent);color:#1A73E8}
.gar .ic svg{width:19px;height:19px}
.gar b{font-size:14px;display:block}.gar p{font-size:12.5px;color:var(--suave);line-height:1.4;margin-top:2px}
:root[data-tema=oscuro] .gar .ic{color:#8AB4F8}
@media (max-width:900px){.chile{grid-template-columns:1fr;padding:18px}.gars{grid-template-columns:1fr}}
.tablero{display:grid;gap:10px}
.tab-grupo{display:grid;gap:6px}
.tab-dia{font-size:12px;font-weight:700;color:var(--suave);margin-top:4px}
.viaje{display:grid;grid-template-columns:56px 30px minmax(0,1fr) 84px auto auto;align-items:center;gap:10px;padding:9px 12px;border-radius:12px;border:1px solid var(--linea);background:rgba(var(--tinta),.02);text-align:left;transition:.15s}
.viaje:hover{border-color:var(--acento)}
.viaje .hora{font-weight:800;font-variant-numeric:tabular-nums;white-space:nowrap}
.viaje .ic{width:30px;height:30px;border-radius:9px;display:grid;place-items:center;background:color-mix(in srgb,var(--acento) 14%,transparent);color:var(--acento)}.viaje .ic svg{width:17px;height:17px}
.viaje .tx{min-width:0}.viaje .tx b{display:block;font-size:13.5px}.viaje .tx small{font-size:12px;color:var(--suave);display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.viaje .ocup{height:7px;border-radius:99px;background:rgba(var(--tinta),.09);overflow:hidden}.viaje .ocup i{display:block;height:100%;border-radius:99px;background:var(--ok)}
.viaje.aviso .ocup i{background:var(--aviso)}.viaje.critico .ocup i{background:var(--critico)}
.viaje .cant{font-size:12.5px;font-weight:700;text-align:right;white-space:nowrap}
.viaje .chip{justify-self:end;white-space:nowrap}
@media (max-width:820px){.viaje{grid-template-columns:46px minmax(0,1fr) auto}.viaje .ic,.viaje .ocup,.viaje .cant{display:none}.adj.con-foto{grid-template-columns:1fr}.adj.con-foto .ve{grid-column:1;grid-row:auto;padding-right:0}.apunta-aviso{font-size:12.5px;top:8px}}
.antes-ahora .flecha{border:0!important;background:none!important;padding:0!important;box-shadow:none!important;width:auto;height:auto}

/* ---- cursor del recorrido: grande, con degradado y nombre, como el de una plataforma de IA ---- */
body.en-guia:not(.apuntando),body.en-guia:not(.apuntando) *{cursor:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='46' height='46' viewBox='0 0 24 24'%3E%3Cdefs%3E%3ClinearGradient id='g' x1='0' y1='0' x2='1' y2='1'%3E%3Cstop offset='0' stop-color='%23F59E0B'/%3E%3Cstop offset='1' stop-color='%23EF4444'/%3E%3C/linearGradient%3E%3C/defs%3E%3Cpath d='M4 2.5l15.5 8.2-6.6 1.7-2.4 6.6z' fill='url(%23g)' stroke='white' stroke-width='1.6' stroke-linejoin='round'/%3E%3C/svg%3E") 8 5,auto!important}
#cursor-ia{position:fixed;left:0;top:0;z-index:96;pointer-events:none;width:52px;height:52px;transition:transform .95s cubic-bezier(.22,1,.36,1);will-change:transform;filter:drop-shadow(0 8px 16px rgba(99,102,241,.55))}
#cursor-ia svg{width:52px;height:52px;position:relative;z-index:2;display:block}
#cursor-ia::before{content:"";position:absolute;left:-12px;top:-14px;width:54px;height:54px;border-radius:50%;background:radial-gradient(circle,rgba(34,211,238,.6),rgba(168,85,247,.25) 45%,transparent 70%);animation:haloIA 1.8s ease-in-out infinite;z-index:1}
#cursor-ia.clic::after{content:"";position:absolute;left:-20px;top:-22px;width:70px;height:70px;border-radius:50%;border:3px solid #22D3EE;animation:clicIA .75s ease-out forwards;z-index:1}
#cursor-ia b{position:absolute;left:38px;top:40px;z-index:2;white-space:nowrap;padding:4px 10px;border-radius:999px 999px 999px 4px;font-size:11.5px;font-weight:700;letter-spacing:.02em;color:#fff;background:linear-gradient(120deg,#A855F7,#6366F1 55%,#06B6D4);box-shadow:0 6px 16px rgba(99,102,241,.45)}
@keyframes haloIA{0%,100%{transform:scale(.8);opacity:.55}50%{transform:scale(1.15);opacity:1}}
@keyframes clicIA{0%{transform:scale(.3);opacity:1}100%{transform:scale(1.25);opacity:0}}
@media (prefers-reduced-motion:reduce){#cursor-ia{transition:none}#cursor-ia::before{animation:none}}

/* ---- el caso de hoy de cada agente: problema, lo que hizo y resultado; y lo que gana la empresa ---- */
.ag-explica .caso{display:grid;gap:9px}
.ag-explica .caso .parte{display:flex;gap:11px;align-items:flex-start}
.ag-explica .caso .n{width:24px;height:24px;border-radius:50%;display:grid;place-items:center;flex:none;font-size:12px;font-weight:800;color:#fff;background:var(--critico);margin-top:1px}
.ag-explica .caso .p2 .n{background:var(--acento)}.ag-explica .caso .p3 .n{background:var(--ok)}
.ag-explica .caso .parte b{display:block;font-size:11.5px;letter-spacing:.04em;text-transform:uppercase;color:var(--suave)}
.ag-explica .caso .parte p{font-size:14.5px;line-height:1.5}
.ag-explica .valor{display:grid;gap:2px;padding:11px 14px;border-radius:12px;background:linear-gradient(120deg,color-mix(in srgb,var(--ok) 12%,var(--panel)),var(--panel));border:1px solid color-mix(in srgb,var(--ok) 35%,transparent)}
.ag-explica .valor small{color:var(--ok)}.ag-explica .valor p{font-size:15px;font-weight:650;line-height:1.4}
.ag-explica.compacto .antes-ahora{display:none}

/* ---------- Brainmore propone y actúa: contexto del panel, traza de lo que abrió y siguiente acción ---------- */
.ctx{border-bottom:1px solid var(--linea);background:linear-gradient(180deg,color-mix(in srgb,var(--acento) 7%,transparent),transparent)}
.ctx-cab{width:100%;display:flex;align-items:center;gap:9px;padding:10px 14px;text-align:left}
.ctx-cab .ojo{width:28px;height:28px;border-radius:9px;display:grid;place-items:center;flex:none;color:var(--acento);background:color-mix(in srgb,var(--acento) 14%,transparent)}
.ctx-cab .ojo svg{width:16px;height:16px}
.ctx-cab .tx{flex:1;min-width:0;font-size:13px;line-height:1.3}
.ctx-cab .tx small,.ctx-b>small,.siguiente>small{display:block;font-size:10.5px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--tenue)}
.ctx-cab .tx i{font-style:normal;color:var(--suave)}
.ctx-cab .plg{color:var(--tenue);font-size:12px;transition:transform .2s}
.ctx.plegado .plg{transform:rotate(-90deg)}
.ctx-cuerpo{display:grid;gap:10px;padding:0 14px 12px}
.ctx.plegado .ctx-cuerpo{display:none}
.ctx-b{display:grid;gap:5px}
.ctx-b p{font-size:12.5px;color:var(--suave)}
.ctx-b .det{display:flex;align-items:flex-start;gap:8px;text-align:left;font-size:12.5px;line-height:1.35;padding:7px 9px;border-radius:10px;border:1px solid var(--linea);background:var(--panel);transition:.15s}
.ctx-b .det:hover{border-color:var(--acento)}
.ctx-b .det .punto{flex:none;margin-top:5px}
.ctx-b .fila,.siguiente .fila{display:flex;gap:7px;flex-wrap:wrap}
.msj .hizo{display:flex;align-items:center;gap:9px;padding:9px 11px;border-radius:12px;border:1px solid color-mix(in srgb,var(--ok) 40%,transparent);background:color-mix(in srgb,var(--ok) 8%,var(--panel))}
.msj .hizo .i,.filtro-ia .i{width:26px;height:26px;border-radius:8px;display:grid;place-items:center;flex:none;color:#fff;background:var(--ok)}
.msj .hizo .i svg,.filtro-ia .i svg{width:15px;height:15px}
.msj .hizo div,.filtro-ia div{flex:1;min-width:0}
.msj .hizo b,.filtro-ia b{display:block;font-size:13px;line-height:1.3}
.msj .hizo small,.filtro-ia small{display:block;font-size:11.5px;color:var(--suave);line-height:1.35}
.msj .hizo.deshecho{opacity:.55;border-style:dashed}
.msj .siguiente{display:grid;gap:6px;padding-top:2px}
.filtro-ia{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:12px;border:1px solid color-mix(in srgb,var(--acento) 45%,transparent);background:color-mix(in srgb,var(--acento) 8%,var(--panel));scroll-margin-top:90px;animation:entra .35s both}
.filtro-ia .i{background:var(--acento)}
.emp main>.cont{grid-template-columns:minmax(0,1fr)}
.emp main>.cont>div>.btn{max-width:100%;white-space:normal;text-align:left;height:auto}

/* ---------- Centro de Inteligencia: saludo proactivo, prioridades, íconos por área y menú ---------- */
.heroe h1 span{display:block;color:var(--suave);font-weight:700}
.heroe .lee{font-size:16px;line-height:1.5}
.heroe .lee b{color:var(--texto)}
.proactivo{display:flex;flex-wrap:wrap;gap:9px;margin-top:16px;align-items:center}
.btn.cuentame{display:inline-flex;align-items:center;gap:10px;padding:12px 22px 12px 14px;font-size:15.5px;border-radius:999px}
.btn.cuentame .i{width:30px;height:30px;border-radius:50%;background:rgba(255,255,255,.22);display:grid;place-items:center;animation:late 2.6s ease-in-out infinite}
.btn.cuentame .i svg{width:17px;height:17px}
.cab-prio{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap;margin-bottom:12px}
.cab-prio .titulo-sec{margin:0}
.hallazgos .hall.extra{display:none}
.hallazgos.todas .hall.extra{display:grid}
.hall .quien{display:flex;flex-wrap:wrap;gap:6px 14px;margin-top:8px;font-size:12px;color:var(--suave)}
.hall .quien>span{display:inline-flex;align-items:center;gap:6px}
.hall .quien b{display:inline;font-size:12px;color:var(--texto)}
.hall .quien .ia,.kpi .et .ia{width:22px;height:22px;border-radius:7px;display:grid;place-items:center;flex:none;background:rgba(var(--tinta),.06);color:var(--suave)}
.hall .quien .ia svg,.kpi .et .ia svg{width:13px;height:13px}
.kpi .et .ia{width:26px;height:26px;border-radius:8px}
.kpi .et .ia svg{width:15px;height:15px}
.kpi.ok .et .ia{background:color-mix(in srgb,var(--ok) 14%,transparent);color:var(--ok)}
.kpi.aviso .et .ia{background:color-mix(in srgb,var(--aviso) 16%,transparent);color:var(--aviso)}
.kpi.critico .et .ia{background:color-mix(in srgb,var(--critico) 13%,transparent);color:var(--critico)}
/* menú: siempre oscuro, como un centro de control, en los dos temas */
.emp .nav{--texto:#EEF1F8;--suave:#A9B3C8;--tenue:#6F7A91;--tinta:255,255,255;--linea:rgba(255,255,255,.07);--linea2:rgba(255,255,255,.14);--marca-tx:#E2566D;
  background:linear-gradient(180deg,#0E1322,#090D18);border-right:1px solid rgba(255,255,255,.06);color:var(--texto);box-shadow:none!important}
.emp .nav .cual{background:linear-gradient(135deg,color-mix(in srgb,var(--acento) 30%,transparent),rgba(255,255,255,.03));border-color:color-mix(in srgb,var(--acento) 38%,transparent)}
.emp .nav a .ic{width:28px;height:28px;border-radius:9px;display:grid;place-items:center;flex:none;background:rgba(255,255,255,.05);color:var(--suave);transition:.15s}
.emp .nav a .ic svg{width:16px;height:16px}
.emp .nav a .tx{flex:1;min-width:0;line-height:1.25}
.emp .nav a{padding:6px 8px;gap:10px}
.emp .nav a:hover .ic{color:#fff;background:rgba(255,255,255,.1)}
.emp .nav a.activo{background:color-mix(in srgb,var(--acento) 22%,transparent);color:#fff}
.emp .nav a.activo .ic{background:var(--acento);color:#fff}
.emp .nav a .n{background:rgba(255,255,255,.12);color:#fff}
.emp .nav a .n.crit{background:color-mix(in srgb,#FF6B6B 24%,transparent);color:#FF8F8F}
.hallazgos .hall .quien b{font-size:12px!important}
.btn.cuentame .i{animation:none}

/* ---------- Oficina virtual: Brainmore coordina y cada puesto es un empleado digital ---------- */
.ofi-coord{display:grid;grid-template-columns:auto minmax(0,1fr) minmax(0,1.1fr);gap:20px;align-items:center;padding:20px 22px;border-radius:20px;color:#EEF1F8;
  background:radial-gradient(520px 240px at 0% 0%,color-mix(in srgb,var(--acento) 34%,transparent),transparent 70%),linear-gradient(135deg,#0E1322,#141B30);border:1px solid rgba(255,255,255,.08)}
.ofi-coord .ofi-orbe{width:74px;height:74px;border-radius:50%;background:#fff;display:grid;place-items:center;box-shadow:0 0 0 6px rgba(255,255,255,.07),0 0 0 14px rgba(255,255,255,.035),0 14px 40px rgba(0,0,0,.45)}
.ofi-coord .ofi-orbe img{width:64%;height:64%;object-fit:contain}
.ofi-coord small{display:block;font-size:10.5px;font-weight:700;letter-spacing:.09em;text-transform:uppercase;color:#8E9AB3}
.ofi-coord .tx b{display:block;font-size:20px;letter-spacing:-.01em;margin:2px 0 4px}
.ofi-coord .tx p{font-size:13.5px;color:#B4BED2;max-width:52ch}
.ofi-coord .est{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}
.ofi-coord .est .chip{background:rgba(255,255,255,.07);border-color:rgba(255,255,255,.14);color:#E3E8F2}
.ofi-coord .est .chip.aviso{color:#F5B84B}.ofi-coord .est .chip.ok{color:#3DD68C}
.ofi-coord .hecho{padding:14px 16px;border-radius:15px;background:rgba(255,255,255,.045);border:1px solid rgba(255,255,255,.08)}
.ofi-coord .nums{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px 8px;margin-top:10px}
.ofi-coord .nums b{display:block;font-size:22px;font-weight:800;line-height:1.1}
.ofi-coord .nums span{font-size:11.5px;color:#A9B3C8;line-height:1.2;display:block}
.ofi-coord .nums .cero b{color:#5F6B84}
.puestos{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;align-items:start}
.puesto{gap:11px;position:relative}
.puesto::before{content:"";position:absolute;left:18px;right:18px;top:0;height:3px;border-radius:0 0 4px 4px;background:var(--linea2)}
.puesto.hallazgos::before,.puesto.aprobacion::before{background:var(--aviso)}
.puesto.al_dia::before,.puesto.monitoreando::before{background:var(--ok)}
.puesto .av{position:relative;width:44px;height:44px;border-radius:14px;font-size:19px;background:linear-gradient(135deg,#1B2440,#0E1322);box-shadow:inset 0 0 0 1px rgba(255,255,255,.1)}
.puesto .av .punto{position:absolute;right:-3px;bottom:-3px;width:13px;height:13px;border:2.5px solid var(--panel)}
.puesto .arriba b{font-size:17px}
.puesto .area{font-size:12.5px;line-height:1.3}
.puesto .linea{display:grid;grid-template-columns:74px minmax(0,1fr);gap:10px;align-items:start;padding-top:9px;border-top:1px solid var(--linea)}
.puesto .linea small{font-size:10.5px;font-weight:700;letter-spacing:.07em;text-transform:uppercase;color:var(--tenue);padding-top:3px}
.puesto .linea p,.puesto .linea li{font-size:13.5px;line-height:1.45}
.puesto .linea p.usa,.puesto .linea p.nada{color:var(--suave);font-size:12.5px}
.puesto .linea ul{margin:0;padding-left:17px;display:grid;gap:3px}
.puesto .linea ul.hechos{list-style:none;padding:0}
.puesto .botones{display:flex;flex-wrap:wrap;gap:7px;padding-top:4px}
.puesto .botones .btn{display:inline-flex;align-items:center;gap:6px}
.puesto .botones .i{width:14px;height:14px;display:grid}.puesto .botones .i svg{width:14px;height:14px}
.puesto details.como{border-top:1px solid var(--linea);padding-top:9px}
.puesto details.como summary{cursor:pointer;font-size:12.5px;font-weight:600;color:var(--suave);list-style:none;display:flex;align-items:center;gap:6px}
.puesto details.como summary::before{content:"▸";color:var(--tenue);transition:transform .2s}
.puesto details.como[open] summary::before{transform:rotate(90deg)}
.puesto details.como summary::-webkit-details-marker{display:none}
.puesto details.como .ag-explica{margin-top:11px}
.linea-tiempo{display:grid;gap:0;max-height:330px;overflow:auto}
.hito{display:grid;grid-template-columns:44px 28px minmax(0,1fr);gap:9px;align-items:start;padding:8px 0;position:relative}
.hito+.hito{border-top:1px solid var(--linea)}
.hito time{font-size:12px;color:var(--tenue);font-variant-numeric:tabular-nums;padding-top:5px}
.hito .ic{width:28px;height:28px;border-radius:9px;display:grid;place-items:center;background:rgba(var(--tinta),.06);color:var(--suave)}
.hito .ic svg{width:15px;height:15px}
.hito.ejecucion .ic{background:color-mix(in srgb,var(--ok) 15%,transparent);color:var(--ok)}
.hito.encargo .ic{background:color-mix(in srgb,var(--acento) 16%,transparent);color:var(--acento)}
.hito p{font-size:13.5px;line-height:1.45;padding-top:4px}
.item.encargo small{display:block;font-size:11.5px;color:var(--tenue);margin-top:3px}
/* conversación dirigida a un empleado digital */
.chat .con{display:flex;align-items:center;gap:9px;padding:8px 10px;border-radius:12px;border:1px solid color-mix(in srgb,var(--acento) 40%,transparent);background:color-mix(in srgb,var(--acento) 8%,var(--panel))}
.chat .con div{flex:1;min-width:0}
.chat .con b{display:block;font-size:13px;line-height:1.25}.chat .con small{display:block;font-size:11.5px;color:var(--suave);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat .con .av,.msj .firma .av{width:28px;height:28px;border-radius:9px;display:grid;place-items:center;flex:none;font-weight:800;font-size:13px;color:#fff;background:linear-gradient(135deg,#1B2440,#0E1322)}
.msj .firma{display:flex;align-items:center;gap:8px}
.msj .firma .av{width:24px;height:24px;font-size:12px;border-radius:8px}
.msj .firma b{font-size:13px}.msj .firma small{font-size:11.5px;color:var(--tenue)}
.msj.sis{font-size:12px;color:var(--tenue);text-align:center;padding:2px 0}
@media (max-width:1100px){.ofi-coord{grid-template-columns:auto minmax(0,1fr)}.ofi-coord .hecho{grid-column:1/-1}}
@media (max-width:820px){.puestos{grid-template-columns:minmax(0,1fr)}.ofi-coord{padding:16px}.ofi-coord .ofi-orbe{width:54px;height:54px}.ofi-coord .tx b{font-size:17px}.puesto .linea{grid-template-columns:minmax(0,1fr);gap:2px}}
.puesto{min-width:0;grid-template-columns:minmax(0,1fr)}
.puesto .arriba .chip{flex:none}

/* recorrido en conversación: Brainmore escucha solo cuando le toca a la persona */
.guia-voz .gv-oido{font-size:14px;font-weight:600;color:#FFE3A6;margin-top:4px;min-height:1.3em}
.guia-voz.oye .gv-av{animation:late 1.4s ease-in-out infinite}
.guia-voz.oye{box-shadow:0 0 0 3px rgba(255,255,255,.55),0 18px 50px rgba(0,0,0,.4)}
.guia-voz.oye .gv-av i{animation:onda .9s ease-out infinite;border-color:#fff}

/* ---------- empleados digitales con figura: persona vestida para el trabajo de la empresa ---------- */
svg.avatar{display:block;width:100%;height:100%}
.puesto .av.figura{width:58px;height:78px;border-radius:16px;padding:3px 2px 0;background:linear-gradient(180deg,#DCE6F5,#F4F7FC);box-shadow:inset 0 0 0 1px rgba(15,23,42,.08);overflow:visible}
:root[data-tema=oscuro] .puesto .av.figura{background:linear-gradient(180deg,#1B2440,#131A2E);box-shadow:inset 0 0 0 1px rgba(255,255,255,.08)}
.puesto .av.figura .punto{position:absolute;right:-4px;bottom:-4px;width:14px;height:14px;border:2.5px solid var(--panel)}
.av.cara{padding:0!important;overflow:hidden;background:linear-gradient(180deg,#DCE6F5,#F4F7FC)!important}
:root[data-tema=oscuro] .av.cara{background:linear-gradient(180deg,#1B2440,#131A2E)!important}
.ag .av.cara{width:40px;height:40px;border-radius:12px}
.ag .av.cara::after{z-index:1}
/* ---------- informe: PDF a la vista y envío ---------- */
.drawer.informe{width:min(980px,100%)}
.acc-informe{display:flex;gap:8px;flex-wrap:wrap}
.acc-informe .btn{display:inline-flex;align-items:center;gap:7px}
.acc-informe .i{width:15px;height:15px;display:grid}.acc-informe .i svg{width:15px;height:15px}
.envios{display:grid;gap:10px}.envios:empty{display:none}
.envio{border-radius:14px;padding:13px 15px;display:grid;gap:9px;border:1px solid color-mix(in srgb,var(--info) 35%,transparent);background:color-mix(in srgb,var(--info) 6%,var(--panel));animation:entra .3s both}
.envio.wa{border-color:color-mix(in srgb,#25D366 45%,transparent);background:color-mix(in srgb,#25D366 7%,var(--panel))}
.envio.listo{border-color:color-mix(in srgb,var(--ok) 50%,transparent)}
.env-cab{display:flex;align-items:center;gap:9px}
.env-cab b{flex:1;font-size:14.5px}
.env-cab .ic,.adjunto .ic,.vp-cab .ic{width:30px;height:30px;border-radius:9px;display:grid;place-items:center;flex:none;color:#fff;background:var(--info)}
.envio.wa .env-cab .ic{background:#25D366}
.env-cab .ic svg,.adjunto .ic svg,.vp-cab .ic svg{width:16px;height:16px}
.env-barra{height:4px;border-radius:4px;background:rgba(var(--tinta),.08);overflow:hidden}
.env-barra i{display:block;height:100%;width:0;background:var(--info);animation:envia 1.5s ease-out forwards}
.envio.wa .env-barra i{background:#25D366}
@keyframes envia{to{width:100%}}
.envio dl{display:grid;gap:3px;margin:0}
.envio dl div{display:grid;grid-template-columns:62px minmax(0,1fr);gap:8px;font-size:13px}
.envio dt{color:var(--tenue);font-weight:600}.envio dd{margin:0;font-weight:600}
.env-cuerpo{white-space:pre-wrap;font-size:13.5px;line-height:1.5;padding:10px 12px;border-radius:10px;background:var(--panel);border:1px solid var(--linea)}
.adjunto{display:inline-flex;align-items:center;gap:9px;padding:7px 12px 7px 7px;border-radius:11px;border:1px solid var(--linea2);background:var(--panel);text-decoration:none;color:var(--texto);justify-self:start}
.adjunto .ic{background:#DC2626}
.adjunto b{display:block;font-size:12.5px}.adjunto small{font-size:11px;color:var(--tenue)}
.envio .nota{font-size:11.5px;color:var(--tenue)}
.visor-pdf{border:1px solid var(--linea2);border-radius:14px;overflow:hidden;background:var(--panel)}
.vp-cab{display:flex;align-items:center;gap:9px;padding:9px 12px;border-bottom:1px solid var(--linea)}
.vp-cab b{flex:1;font-size:13.5px}.vp-cab a{font-size:12.5px;color:var(--suave)}
.vp-cab .ic{background:#DC2626;width:26px;height:26px;border-radius:8px}
.visor-pdf iframe{display:block;width:100%;height:min(74vh,720px);border:0;background:#525659}
.res-ejec{display:grid;gap:12px}
.semaforo{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}
.semaforo div{padding:13px 15px;border-radius:13px;display:grid;gap:1px}
.semaforo b{font-size:28px;font-weight:800;line-height:1.1}.semaforo span{font-size:12px;color:var(--suave)}
.semaforo .ok{background:color-mix(in srgb,var(--ok) 11%,var(--panel))}.semaforo .ok b{color:var(--ok)}
.semaforo .aviso{background:color-mix(in srgb,var(--aviso) 13%,var(--panel))}.semaforo .aviso b{color:var(--aviso)}
.semaforo .critico{background:color-mix(in srgb,var(--critico) 9%,var(--panel))}.semaforo .critico b{color:var(--critico)}
.res-ejec ol{margin:0;padding-left:20px;display:grid;gap:6px;font-size:14px;line-height:1.5}
.conclusiones{display:grid;gap:9px}
.concl{display:grid;grid-template-columns:auto minmax(0,1fr);gap:12px;padding:12px 14px;border-radius:13px;background:var(--panel);border:1px solid var(--linea)}
.concl .n{width:26px;height:26px;border-radius:50%;display:grid;place-items:center;font-weight:800;font-size:12.5px;color:#fff;background:var(--acento)}
.concl b{font-size:14.5px}.concl p{font-size:13.5px;margin-top:3px}.concl p i{font-style:normal;color:var(--suave);font-weight:600}
.concl small{display:block;font-size:12px;color:var(--tenue);margin-top:3px}
.puesto .arriba{display:grid;grid-template-columns:auto minmax(0,1fr);column-gap:14px;row-gap:6px;align-items:start}
.puesto .arriba .av.figura{grid-row:1 / span 2;width:70px;height:94px}
.puesto .arriba .chip{grid-column:2;justify-self:start}

/* ---------- cómo se entera cada responsable ---------- */
td.quien-es{cursor:pointer;text-decoration:underline dotted;text-underline-offset:3px;text-decoration-color:var(--tenue)}
td.quien-es:hover{color:var(--acento)}
.personas{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:9px}
.persona-b{display:flex;align-items:center;gap:10px;padding:9px 11px;border-radius:13px;border:1px solid var(--linea);background:var(--panel2);text-align:left;transition:.15s}
.persona-b:hover{border-color:var(--acento);transform:translateY(-1px)}
.av-p{width:36px;height:36px;border-radius:50%;display:grid;place-items:center;flex:none;font-weight:800;font-size:13px;color:#fff;background:linear-gradient(135deg,#3B4A6B,#1B2440)}
.persona-b .tx{flex:1;min-width:0}.persona-b .tx b{display:block;font-size:13.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.persona-b .tx small{display:block;font-size:11.5px;color:var(--suave);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.persona-b .cuenta{display:flex;gap:4px}
.persona-b .cuenta i{font-style:normal;font-size:11px;font-weight:800;min-width:20px;height:20px;padding:0 5px;border-radius:99px;display:grid;place-items:center;color:#fff}
.cuenta .wa{background:#25D366}.cuenta .co{background:var(--info)}.cuenta .ta{background:var(--acento)}
.cab-p{display:flex;align-items:center;gap:13px}.cab-p .av-p{width:52px;height:52px;font-size:18px}
.cab-p h2{font-size:22px;letter-spacing:-.02em}.cab-p p{color:var(--suave);font-size:14px}
.canales-p{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}
.canal-p{display:grid;grid-template-columns:auto auto minmax(0,1fr);align-items:center;gap:9px;padding:12px 14px;border-radius:13px;border:1px solid var(--linea);background:var(--panel)}
.canal-p .ic{width:32px;height:32px;border-radius:10px;display:grid;place-items:center;color:#fff}.canal-p .ic svg{width:17px;height:17px}
.canal-p.wa .ic{background:#25D366}.canal-p.co .ic{background:var(--info)}.canal-p.ta .ic{background:var(--acento)}
.canal-p b{font-size:24px;font-weight:800}.canal-p span:last-child{font-size:12.5px;color:var(--suave);line-height:1.25}
.canal-p.cero{opacity:.55}
.acceso{display:flex;align-items:center;gap:12px;flex-wrap:wrap;padding:13px 15px;border-radius:14px;border:1px solid var(--linea2);background:var(--panel2)}
.acceso.si{border-color:color-mix(in srgb,var(--ok) 45%,transparent);background:color-mix(in srgb,var(--ok) 7%,var(--panel))}
.acceso .ic{width:34px;height:34px;border-radius:10px;display:grid;place-items:center;flex:none;color:#fff;background:var(--tenue)}.acceso.si .ic{background:var(--ok)}
.acceso .ic svg{width:17px;height:17px}
.acceso div{flex:1;min-width:220px}.acceso b{font-size:14.5px}.acceso p{font-size:13px;color:var(--suave);margin-top:2px}
.dos-p{display:grid;grid-template-columns:minmax(0,340px) minmax(0,1fr);gap:16px;align-items:start}
.tel-p{border-radius:22px;background:#0B141A;border:6px solid #1B2430;overflow:hidden;color:#E9EDEF;box-shadow:var(--sombra-s)}
.tel-cab{display:flex;align-items:center;gap:9px;padding:10px 12px;background:#202C33}
.tel-cab .ic{width:30px;height:30px;border-radius:50%;display:grid;place-items:center;background:#25D366;color:#fff}.tel-cab .ic svg{width:16px;height:16px}
.tel-cab b{display:block;font-size:13.5px}.tel-cab small{font-size:11px;color:rgba(255,255,255,.55)}
.tel-hilo{display:flex;flex-direction:column;gap:8px;padding:12px 10px;min-height:150px;max-height:430px;overflow:auto}
.tel-hilo .wa-msj b{font-size:13px}.tel-hilo .wa-msj span{white-space:pre-wrap}
.tel-hilo .nada{font-size:12.5px;color:rgba(255,255,255,.5);text-align:center;margin:auto}
.correos-p{display:grid;gap:9px}
.correo-p{padding:12px 14px;border-radius:13px;border:1px solid var(--linea);background:var(--panel);display:grid;gap:8px}
.correo-p .de{display:flex;align-items:center;gap:9px}
.correo-p .ic{width:30px;height:30px;border-radius:9px;display:grid;place-items:center;flex:none;background:var(--info);color:#fff}.correo-p .ic svg{width:16px;height:16px}
.correo-p b{display:block;font-size:14px}.correo-p small{font-size:11.5px;color:var(--tenue)}
.correo-p p{white-space:pre-wrap;font-size:13.5px;line-height:1.5;color:var(--texto)}
.a-quien{display:grid;gap:8px}.a-quien .titulo-sec{margin:0}
@media (max-width:820px){.dos-p{grid-template-columns:minmax(0,1fr)}.canales-p{grid-template-columns:1fr}}

/* ---------- conversación por voz desde cualquier módulo ---------- */
.guia-voz.conv{width:min(820px,calc(100% - 24px))}
.guia-voz.conv .gv-av{border:0;cursor:pointer;padding:0}
.guia-voz.conv.habla .gv-av i{animation:onda 1.3s ease-out infinite;border-color:#fff}
.guia-voz.conv.habla{box-shadow:0 0 0 2px rgba(255,255,255,.3),0 18px 50px rgba(0,0,0,.4)}
.guia-voz.conv.pensando .gv-av img,.guia-voz.conv.ejecuta .gv-av img{animation:late 1.1s ease-in-out infinite}
.guia-voz.conv.habla .gv-sub{max-height:110px;font-size:15px}
.gv-pasos{display:grid;gap:3px;margin-top:2px}
.gv-pasos span{display:flex;align-items:center;gap:7px;font-size:12.5px;color:rgba(255,255,255,.6)}
.gv-pasos span::before{content:"";width:6px;height:6px;border-radius:50%;background:#3DD68C;flex:none}
.gv-pasos span.vivo{color:#fff}.gv-pasos span.vivo::before{background:#FFD58A;animation:pulso 1.1s infinite}
.btn.conversar{display:inline-flex;align-items:center;gap:7px}
.btn.conversar .i{width:15px;height:15px;display:grid}.btn.conversar .i svg{width:15px;height:15px}
.proactivo .btn.conversar{border-radius:999px;padding:11px 18px}
body.en-conv .emp main{padding-bottom:150px}

/* ---------- cierre de la presentación ---------- */
.modal.cierre .caja{width:min(960px,100%)}
.ci-nums{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px}
.ci-nums div{padding:14px 15px;border-radius:14px;background:color-mix(in srgb,var(--ok) 9%,var(--panel));border:1px solid color-mix(in srgb,var(--ok) 35%,transparent);display:grid;gap:2px}
.ci-nums b{font-size:30px;font-weight:800;line-height:1.05;color:var(--ok)}.ci-nums span{font-size:12.5px;color:var(--suave);line-height:1.3}
.ci-dos{display:grid;grid-template-columns:repeat(auto-fit,minmax(320px,1fr));gap:18px;align-items:start}
.ci-equipo{display:grid;gap:8px}
.ci-ag{display:flex;gap:10px;align-items:flex-start;padding:9px 11px;border-radius:12px;border:1px solid var(--linea);background:var(--panel2)}
.ci-ag .av{width:38px;height:38px;border-radius:11px;flex:none}
.ci-ag b{font-size:13.5px}.ci-ag p{font-size:12.5px;color:var(--suave);margin-top:1px}
.ci-gana ul{margin:0;padding:0;list-style:none;display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:8px}
.ci-gana li{padding:10px 13px 10px 36px;border-radius:12px;background:var(--panel2);border:1px solid var(--linea);font-size:14px;font-weight:600;position:relative;line-height:1.4}
.ci-gana li::before{content:"✓";position:absolute;left:13px;top:10px;color:var(--ok);font-weight:800}
.ci-invita{display:grid;gap:14px;padding:20px 22px;border-radius:18px;color:#EEF1F8;background:radial-gradient(520px 240px at 0% 0%,color-mix(in srgb,var(--acento) 38%,transparent),transparent 70%),linear-gradient(135deg,#0E1322,#141B30)}
.ci-invita small{display:block;font-size:10.5px;font-weight:700;letter-spacing:.09em;text-transform:uppercase;color:#9AA6BF}
.ci-invita b{display:block;font-size:22px;letter-spacing:-.01em;margin:3px 0 6px}
.ci-invita p{font-size:14px;color:#C2CBDC;max-width:70ch;line-height:1.5}
.ci-bot{display:flex;flex-wrap:wrap;gap:9px}
.ci-bot .btn{display:inline-flex;align-items:center;gap:8px}
.ci-bot .btn:not(.pri){background:rgba(255,255,255,.1);border-color:rgba(255,255,255,.22);color:#fff;box-shadow:none}
.ci-bot .i{width:16px;height:16px;display:grid}.ci-bot .i svg{width:16px;height:16px}
body.en-guia .modal.cierre,body.en-conv .modal.cierre{padding-bottom:150px}
@media (max-width:820px){.ci-invita{padding:16px}.ci-invita b{font-size:19px}.ci-nums b{font-size:24px}}
@media (max-width:820px){
  .emp .top{gap:6px;padding:9px 10px}
  .emp .top select{max-width:27vw;flex:0 1 auto;padding:7px 6px}
  .emp .top .chip.sim{font-size:10px;padding:3px 7px;white-space:nowrap}
  .emp .top>.icono-btn:not(.menu),.emp .top>.btn[title^="Volver al estado inicial"]{display:none}
  .emp .top .btn{flex:none}
}
.inf{min-width:0}.inf>div{min-width:0}.inf .fila{flex-wrap:wrap}
@media (max-width:820px){.inf{grid-template-columns:minmax(0,1fr)!important;display:grid!important;gap:10px}}
.visor-pdf{display:flex;flex-direction:column;height:min(78vh,760px);min-height:420px;flex:none}
.visor-pdf iframe{flex:1;height:auto;min-height:0}
/* con la barra de voz abierta, el cierre deja libre la parte de abajo para que no le tape los botones */
body.en-guia .modal.cierre,body.en-conv .modal.cierre{place-items:start center;padding:14px 18px 200px}
body.en-guia .modal.cierre .caja,body.en-conv .modal.cierre .caja{max-height:calc(100vh - 214px)}
.modal.cierre .ci-invita{position:sticky;bottom:-18px;z-index:2;box-shadow:0 -12px 26px rgba(0,0,0,.2);gap:11px;padding:16px 20px}
.modal.cierre .ci-invita b{font-size:20px;margin:2px 0 4px}
.modal.cierre .ci-invita p{font-size:13.5px;line-height:1.45}

/* =====================================================================================================
   CAPA VISUAL 2 · pulido sobre la interfaz existente: profundidad, jerarquía y movimiento discreto.
   No cambia estructura ni funciones; sólo cómo se ve y cómo responde. Todo respeta «reducir movimiento».
   ===================================================================================================== */
:root{
  --sombra-1:0 1px 2px rgba(15,23,42,.05),0 4px 14px rgba(15,23,42,.05);
  --sombra-2:0 2px 4px rgba(15,23,42,.05),0 14px 34px rgba(15,23,42,.09);
  --sombra-3:0 4px 10px rgba(15,23,42,.06),0 28px 64px rgba(15,23,42,.14);
  --curva:cubic-bezier(.2,.75,.2,1);
}
:root[data-tema=oscuro]{--sombra-1:0 1px 2px rgba(0,0,0,.3);--sombra-2:0 12px 30px rgba(0,0,0,.35);--sombra-3:0 24px 60px rgba(0,0,0,.5)}

/* ---------- respuesta al tacto: todo lo que se toca, responde ---------- */
.btn,.icono-btn,.chip,.kpi,.demo,.ag,.puesto,.hall,.persona-b,.tarjeta{transition:transform .22s var(--curva),box-shadow .22s var(--curva),border-color .2s,background-color .2s,color .2s,filter .2s}
.btn:active,.icono-btn:active{transform:scale(.965)}
.btn:focus-visible,.icono-btn:focus-visible,.kpi:focus-visible,.demo:focus-visible,a:focus-visible{outline:2px solid color-mix(in srgb,var(--acento) 70%,transparent);outline-offset:3px}
.btn.pri{box-shadow:0 1px 0 rgba(255,255,255,.28) inset,0 8px 20px color-mix(in srgb,var(--acento) 30%,transparent);position:relative;overflow:hidden}
.btn.pri::after{content:"";position:absolute;inset:0;background:linear-gradient(105deg,transparent 35%,rgba(255,255,255,.26) 50%,transparent 65%);transform:translateX(-120%);transition:transform .6s var(--curva);pointer-events:none}
.btn.pri:hover::after{transform:translateX(120%)}
.btn.pri:hover{filter:brightness(1.05);transform:translateY(-1px)}
.btn:not(.pri):hover{transform:translateY(-1px);box-shadow:var(--sombra-1)}

/* ---------- portal de entrada ---------- */
.portal .fondo{background:radial-gradient(900px 520px at 8% -6%,rgba(194,71,92,.16),transparent 62%),radial-gradient(760px 520px at 104% 18%,rgba(107,166,255,.14),transparent 60%),radial-gradient(700px 460px at 50% 110%,rgba(76,195,138,.08),transparent 60%)}
.saludo-portal{display:flex;align-items:center;gap:22px;margin-bottom:30px}
.saludo-portal .ante{font-size:12px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--marca-tx);margin-bottom:6px}
.portal h1{font-size:clamp(25px,2.7vw,36px);letter-spacing:-.022em}
.portal .sub{font-size:16px;margin:8px 0 0;max-width:64ch}
.nucleo{position:relative;width:84px;height:84px;flex:none;display:grid;place-items:center}
.nucleo img{width:52px;height:52px;border-radius:50%;background:#fff;padding:8px;position:relative;z-index:1;box-shadow:var(--sombra-2);object-fit:contain}
.nucleo i{position:absolute;inset:0;border-radius:50%;border:1.5px solid color-mix(in srgb,var(--marca) 55%,transparent);animation:onda 3.2s ease-out infinite}
.nucleo i:nth-child(2){animation-delay:1.05s;border-color:color-mix(in srgb,var(--info) 55%,transparent)}
.nucleo i:nth-child(3){animation-delay:2.1s}
.demos{gap:22px}
.demo{border-radius:24px;border:1px solid var(--linea);background:var(--panel);box-shadow:var(--sombra-1)}
.demo:hover{transform:translateY(-6px);box-shadow:var(--sombra-3),0 0 0 1px color-mix(in srgb,var(--acento) 38%,transparent);border-color:color-mix(in srgb,var(--acento) 40%,transparent)}
.demo .arte.escena{height:188px;background:var(--panel2)}
.demo .arte.escena .lienzo{position:absolute;inset:0;transition:transform .7s var(--curva)}
.demo .arte.escena .lienzo svg{position:static;width:100%;height:100%;opacity:1;right:auto;bottom:auto;display:block}
.demo:hover .arte.escena .lienzo{transform:scale(1.045)}
.demo .arte.escena::after{content:"";position:absolute;inset:auto 0 0 0;height:70px;background:linear-gradient(180deg,transparent,color-mix(in srgb,var(--panel) 92%,transparent));pointer-events:none}
.demo .arte .chip{background:rgba(255,255,255,.82);color:#0E7F58;border-color:rgba(14,159,110,.3);backdrop-filter:blur(8px);font-weight:700}
.demo .detras{position:absolute;left:16px;right:16px;bottom:12px;z-index:1;display:flex;gap:6px;flex-wrap:wrap}
.demo .detras span{font-size:11.5px;font-weight:600;color:var(--suave);padding:4px 9px;border-radius:99px;background:color-mix(in srgb,var(--panel) 88%,transparent);border:1px solid var(--linea);backdrop-filter:blur(8px)}
.demo .detras b{color:var(--texto);font-weight:800;margin-right:4px}
.demo .cuerpo{padding:18px 22px 20px;gap:9px}
.demo h3{font-size:21px;letter-spacing:-.015em;line-height:1.2}
.demo .lema{font-size:14.5px;font-weight:600;color:var(--texto)}
.demo .desc{display:-webkit-box;-webkit-line-clamp:4;-webkit-box-orient:vertical;overflow:hidden;font-size:13.5px;line-height:1.5}
.demo .pie{padding:13px 22px}
.demo .pie .ir{display:inline-flex;align-items:center;gap:8px;padding:8px 14px;border-radius:99px;color:#fff;background:linear-gradient(135deg,var(--acento),color-mix(in srgb,var(--acento) 62%,#1B2440));font-size:13.5px;box-shadow:0 8px 18px color-mix(in srgb,var(--acento) 32%,transparent)}
.demo .pie .ir i{font-style:normal;transition:transform .25s var(--curva)}
.demo:hover .pie .ir i{transform:translateX(4px)}
.login h1{font-size:clamp(30px,3.5vw,46px);line-height:1.08}
.login form{box-shadow:var(--sombra-3);border-color:var(--linea)}

/* ---------- lienzo y barra superior de la empresa ---------- */
:root:not([data-tema=oscuro]) .emp main{background:radial-gradient(900px 420px at 0% 0%,color-mix(in srgb,var(--acento) 7%,transparent),transparent 62%),radial-gradient(800px 480px at 100% 12%,rgba(37,99,235,.045),transparent 60%),var(--bg)}
.emp .top{box-shadow:0 1px 0 var(--linea),0 8px 24px rgba(15,23,42,.035);border-bottom:0}
.emp main>.cont{gap:24px}

/* ---------- tarjetas, indicadores y gráficos ---------- */
.tarjeta{border-radius:20px;border-color:var(--linea);box-shadow:var(--sombra-1)}
.titulo-sec{display:flex;align-items:center;gap:9px;letter-spacing:.085em}
.titulo-sec::before{content:"";width:14px;height:3px;border-radius:3px;background:linear-gradient(90deg,var(--acento),color-mix(in srgb,var(--acento) 30%,transparent));flex:none}
.ofi-coord .titulo-sec::before,.ci-invita .titulo-sec::before,.ctx .titulo-sec::before{display:none}
.kpi{border-radius:18px;border-color:var(--linea);box-shadow:var(--sombra-1);padding:17px 17px 15px;gap:6px}
.kpi::before{width:3px;border-radius:0 3px 3px 0;top:16px;bottom:16px;height:auto}
.kpi:hover{transform:translateY(-3px);box-shadow:var(--sombra-2);border-color:color-mix(in srgb,var(--acento) 34%,var(--linea))}
.kpi .val{font-size:30px;font-weight:800;letter-spacing:-.03em;line-height:1.1}
.kpi .val.largo{font-size:22px}
.kpi .et{font-size:12.5px;line-height:1.3;align-items:flex-start}
.kpi .det{font-size:12.5px;line-height:1.4}
.kpi .ver{font-weight:600;color:var(--acento-tx)}
.kpi.critico{background:linear-gradient(180deg,color-mix(in srgb,var(--critico) 4%,var(--panel)),var(--panel) 46%)}
.kpi.ok{background:linear-gradient(180deg,color-mix(in srgb,var(--ok) 4%,var(--panel)),var(--panel) 46%)}
.kpi.aviso{background:linear-gradient(180deg,color-mix(in srgb,var(--aviso) 5%,var(--panel)),var(--panel) 46%)}
.heroe{border-radius:24px;box-shadow:var(--sombra-2)}
.heroe h1{font-size:clamp(23px,2.35vw,32px);line-height:1.15}
.heroe h1 span{font-size:.86em}
.heroe .pulso{box-shadow:var(--sombra-1)}
.hall{border-radius:16px;background:var(--panel);box-shadow:var(--sombra-1)}
.hall:hover{transform:translateY(-2px);box-shadow:var(--sombra-2)}
.hallazgos .hall:first-child{box-shadow:0 14px 34px color-mix(in srgb,var(--critico) 12%,transparent),var(--sombra-1)}
.tabla-caja{border-radius:14px}
table.t tbody tr{transition:background-color .15s}
.pest button{transition:all .2s var(--curva)}
.chile,.hub{box-shadow:var(--sombra-2)}

/* ---------- menú ---------- */
.emp .nav a{transition:background-color .2s,color .2s,transform .2s var(--curva)}
.emp .nav a:hover{transform:translateX(2px)}
.emp .nav a.activo{box-shadow:inset 3px 0 0 var(--acento),0 6px 18px rgba(0,0,0,.22)}
.emp .nav a .n.crit{animation:latido-suave 3.4s ease-in-out infinite}
@keyframes latido-suave{50%{box-shadow:0 0 0 4px rgba(255,107,107,.12)}}

/* ---------- oficina virtual y agentes ---------- */
.ofi-coord{background:radial-gradient(560px 260px at 0% 0%,color-mix(in srgb,var(--acento) 42%,transparent),transparent 70%),radial-gradient(520px 260px at 100% 100%,rgba(107,166,255,.22),transparent 70%),linear-gradient(135deg,#1F2A4D,#33305F 58%,#3A2A52);border-color:rgba(255,255,255,.1);box-shadow:var(--sombra-3);position:relative;overflow:hidden}
.ofi-coord::after{content:"";position:absolute;inset:0;background-image:linear-gradient(rgba(255,255,255,.04) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.04) 1px,transparent 1px);background-size:34px 34px;mask-image:radial-gradient(circle at 12% 30%,#000,transparent 62%);-webkit-mask-image:radial-gradient(circle at 12% 30%,#000,transparent 62%);pointer-events:none}
.ofi-coord>*{position:relative;z-index:1}
.ofi-coord .ofi-orbe{animation:flota 5s ease-in-out infinite}
.ofi-coord .ofi-orbe::after{content:"";position:absolute;inset:-9px;border-radius:50%;border:1.5px solid rgba(255,255,255,.28);animation:onda 2.8s ease-out infinite}
.ofi-coord .ofi-orbe{position:relative}
.ofi-coord .hecho{background:rgba(255,255,255,.07);backdrop-filter:blur(6px)}
.ofi-coord .nums b{transition:color .3s}
@keyframes flota{50%{transform:translateY(-4px)}}
.ag2,.puesto{border-radius:20px;box-shadow:var(--sombra-1);border-color:var(--linea)}
.puesto:hover{transform:translateY(-3px);box-shadow:var(--sombra-2)}
.puesto::before{height:3px;left:22px;right:22px;background:linear-gradient(90deg,var(--aviso),color-mix(in srgb,var(--aviso) 20%,transparent))}
.puesto.al_dia::before,.puesto.monitoreando::before{background:linear-gradient(90deg,var(--ok),color-mix(in srgb,var(--ok) 20%,transparent))}
.puesto .av.figura{transition:transform .3s var(--curva);box-shadow:inset 0 0 0 1px rgba(15,23,42,.07),0 8px 18px rgba(15,23,42,.08)}
.puesto:hover .av.figura{transform:translateY(-2px) scale(1.03)}
.puesto.hallazgos .av.figura::before,.puesto.aprobacion .av.figura::before{content:"";position:absolute;inset:-4px;border-radius:19px;border:1.5px solid color-mix(in srgb,var(--aviso) 65%,transparent);animation:respira-borde 2.6s ease-in-out infinite;pointer-events:none}
@keyframes respira-borde{50%{opacity:.25;transform:scale(1.04)}}
.puesto .linea{transition:background-color .2s}
.ag{border-radius:16px;background:var(--panel);box-shadow:var(--sombra-1)}
.ag:hover{transform:translateY(-3px);box-shadow:var(--sombra-2);border-color:color-mix(in srgb,var(--acento) 34%,var(--linea))}
.persona-b{background:var(--panel);box-shadow:var(--sombra-1)}
.pasos-ag .ahora{animation:latido-suave 1.6s ease-in-out infinite}
.hito{transition:background-color .2s}.hito:hover{background:rgba(var(--tinta),.025)}
.envio.listo .env-cab b{animation:aparece-sube .4s var(--curva) both}
@keyframes aparece-sube{from{opacity:0;transform:translateY(6px)}}

/* ---------- conversación y voz ---------- */
.chat{box-shadow:-10px 0 30px rgba(15,23,42,.04)}
.msj.bm .prosa{line-height:1.6}
.msj.yo{box-shadow:0 6px 16px color-mix(in srgb,var(--acento) 22%,transparent)}
.msj .hizo,.msj .tarj-acc,.msj .siguiente .btn{animation:aparece-sube .35s var(--curva) both}
.ctx-b .det{box-shadow:var(--sombra-1)}
.ctx-b .det:hover{transform:translateX(2px)}
.guia-voz{border:1px solid rgba(255,255,255,.14);box-shadow:0 22px 60px rgba(20,8,14,.45),0 0 0 1px rgba(255,255,255,.04) inset;backdrop-filter:blur(14px);transition:box-shadow .35s var(--curva),border-color .35s}
.guia-voz .gv-sub{transition:opacity .25s}
.gv-paso{display:flex;align-items:center;gap:8px}
.gv-onda{display:none;align-items:center;gap:2.5px;height:14px;flex:none}
.gv-onda i{width:3px;height:100%;border-radius:3px;background:currentColor;transform-origin:center;animation:onda-voz 1s ease-in-out infinite}
.gv-onda i:nth-child(2){animation-delay:-.82s}.gv-onda i:nth-child(3){animation-delay:-.64s}.gv-onda i:nth-child(4){animation-delay:-.46s}.gv-onda i:nth-child(5){animation-delay:-.28s}
@keyframes onda-voz{0%,100%{transform:scaleY(.28)}50%{transform:scaleY(1)}}
.guia-voz.oye .gv-onda,.guia-voz.escucha .gv-onda,.guia-voz.habla .gv-onda,.guia-voz.responde .gv-onda{display:inline-flex}
.guia-voz.oye .gv-onda,.guia-voz.escucha .gv-onda{color:#7CF0C0}
.guia-voz.oye .gv-paso,.guia-voz.escucha .gv-paso{color:#B9F5DC}
.guia-voz.oye,.guia-voz.escucha{border-color:rgba(124,240,192,.55);box-shadow:0 22px 60px rgba(20,8,14,.45),0 0 0 3px rgba(124,240,192,.2)}
.guia-voz.habla .gv-onda,.guia-voz.responde .gv-onda{color:#FFD58A}.guia-voz.habla .gv-onda i,.guia-voz.responde .gv-onda i{animation-duration:.7s}
.guia-voz.pensando,.guia-voz.ejecuta{border-color:rgba(255,213,138,.5)}
.guia-voz.pensando::after,.guia-voz.ejecuta::after{content:"";position:absolute;left:18px;right:18px;bottom:0;height:2px;border-radius:2px;background:linear-gradient(90deg,transparent,#FFD58A,transparent);background-size:40% 100%;background-repeat:no-repeat;animation:barrido 1.4s linear infinite}
@keyframes barrido{from{background-position:-60% 0}to{background-position:160% 0}}
.gv-pasos span{animation:aparece-sube .3s var(--curva) both}
.gv-ctl .btn.gv-mic{box-shadow:0 6px 16px rgba(0,0,0,.25)}
.guia-voz.oye .gv-ctl .btn.gv-mic.on,.guia-voz.escucha .gv-ctl .btn.gv-mic.on{background:#17A673;border-color:#17A673;animation:late 1.6s ease-in-out infinite}
.btn.conversar.pri .i{animation:flota 2.6s ease-in-out infinite}

/* ---------- capas: entran con suavidad ---------- */
.velo{backdrop-filter:blur(5px)}
.drawer{animation:desliza .34s var(--curva);box-shadow:-24px 0 70px rgba(15,23,42,.18)}
.modal .caja{animation:sube-capa .32s var(--curva) both;box-shadow:var(--sombra-3)}
@keyframes sube-capa{from{opacity:0;transform:translateY(14px) scale(.985)}}
.ci-invita{background:radial-gradient(560px 260px at 0% 0%,color-mix(in srgb,var(--acento) 46%,transparent),transparent 70%),radial-gradient(520px 240px at 100% 100%,rgba(107,166,255,.24),transparent 70%),linear-gradient(135deg,#1F2A4D,#33305F 60%,#3A2A52)}
.ci-nums div{box-shadow:var(--sombra-1)}
.ci-nums div:nth-child(2){animation-delay:.06s}.ci-nums div:nth-child(3){animation-delay:.12s}.ci-nums div:nth-child(4){animation-delay:.18s}.ci-nums div:nth-child(5){animation-delay:.24s}
.ci-nums div{animation:aparece-sube .45s var(--curva) both}
.antes-desp .d{animation:aparece-sube .5s var(--curva) both}

@media (max-width:820px){.saludo-portal{gap:14px;margin-bottom:22px}.nucleo{width:58px;height:58px}.nucleo img{width:38px;height:38px;padding:6px}.demo .arte.escena{height:160px}.kpi .val{font-size:25px}}
@media (prefers-reduced-motion:reduce){.nucleo i,.gv-onda i,.ofi-coord .ofi-orbe,.btn.conversar.pri .i{animation:none!important}}
/* ajustes de la capa visual */
.btn.pri{overflow:clip}
.hub{background:radial-gradient(620px 300px at 0% 0%,rgba(226,86,109,.34),transparent 68%),radial-gradient(560px 300px at 100% 100%,rgba(107,166,255,.2),transparent 70%),linear-gradient(135deg,#5C2133,#43284F 58%,#2E2C58)!important}
.guia-voz{background:radial-gradient(520px 200px at 0% 0%,rgba(226,86,109,.28),transparent 70%),linear-gradient(135deg,#55202F,#3E2748 62%,#2F2B55)}
.emp main>.cont>*{animation:entra .5s var(--curva) both}
.emp main>.cont>*:nth-child(2){animation-delay:.05s}.emp main>.cont>*:nth-child(3){animation-delay:.1s}.emp main>.cont>*:nth-child(4){animation-delay:.15s}.emp main>.cont>*:nth-child(n+5){animation-delay:.2s}

/* quién mira: la demo vista como otra persona */
.como-quien{display:inline-flex;align-items:center;gap:8px;padding:4px 5px 4px 5px;border-radius:99px;border:1px solid color-mix(in srgb,var(--ok) 45%,transparent);background:color-mix(in srgb,var(--ok) 9%,var(--panel));min-width:0;animation:aparece-sube .35s var(--curva) both}
.como-quien .av-p{width:28px;height:28px;font-size:11px}
.como-quien .tx{min-width:0;line-height:1.15}
.como-quien b{display:block;font-size:12.5px;white-space:nowrap}.como-quien small{display:block;font-size:10.5px;color:var(--suave);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:190px}
.como-quien .icono-btn{width:26px;height:26px}
@media (max-width:820px){.como-quien small{display:none}.como-quien b{max-width:92px;overflow:hidden;text-overflow:ellipsis}}

/* sello «Agente IA» y origen del dato */
.sello-ia{display:inline-flex;align-items:center;gap:4px;margin-left:8px;padding:2px 8px 2px 6px;border-radius:99px;font-size:10.5px!important;font-weight:800;letter-spacing:.04em;text-transform:uppercase;color:#fff;background:linear-gradient(135deg,#7C5CFF,#22C8E8);vertical-align:middle;white-space:nowrap;line-height:1.5}
.sello-ia i{font-style:normal;font-size:10px}
.nombre-ia{display:inline-flex!important;align-items:center;flex-wrap:wrap;row-gap:3px}
.hall .quien .sello-ia{margin-left:6px}
.msj .firma .sello-ia{margin-left:0}
.evid{display:flex;flex-direction:column;gap:6px;align-items:flex-end;flex:none}
.btn.origen-dato{border-color:color-mix(in srgb,var(--info) 45%,transparent);color:var(--info)}
.nota-origen{display:flex;gap:12px;align-items:flex-start;padding:13px 15px;border-radius:14px;border:1px solid color-mix(in srgb,var(--info) 35%,transparent);background:color-mix(in srgb,var(--info) 6%,var(--panel))}
.nota-origen .ic{width:32px;height:32px;border-radius:10px;display:grid;place-items:center;flex:none;color:#fff;background:var(--info)}.nota-origen .ic svg{width:17px;height:17px}
.nota-origen p{font-size:14px;line-height:1.5}
@media (max-width:820px){.hallazgos{grid-template-columns:minmax(0,1fr)!important}.hall{min-width:0}.hall>div{min-width:0}.hall .quien>span{flex-wrap:wrap}}

/* ---------- los tres desafíos de la empresa, al inicio de la portada ---------- */
.desafios{display:grid;gap:12px}
.des-cab{display:flex;align-items:baseline;justify-content:space-between;gap:10px;flex-wrap:wrap}
.des-cab .titulo-sec{margin:0}.des-cab>span{font-size:12px;color:var(--tenue)}
.des-fila{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}
.desafio{position:relative;display:grid;gap:6px;align-content:start;padding:18px 18px 16px;border-radius:20px;background:var(--panel);border:1px solid var(--linea);box-shadow:var(--sombra-1);transition:transform .22s var(--curva),box-shadow .22s var(--curva)}
.desafio:hover{transform:translateY(-3px);box-shadow:var(--sombra-2)}
.desafio .n{position:absolute;right:16px;top:14px;width:26px;height:26px;border-radius:50%;display:grid;place-items:center;font-size:12.5px;font-weight:800;color:var(--acento-tx);background:color-mix(in srgb,var(--acento) 15%,transparent)}
.desafio small{font-size:11px;font-weight:700;letter-spacing:.07em;text-transform:uppercase;color:var(--suave);padding-right:34px;line-height:1.35}
.desafio .cifra{font-size:34px;font-weight:800;letter-spacing:-.03em;line-height:1.1;color:var(--critico)}
.desafio p{font-size:13.5px;line-height:1.45;color:var(--suave)}
.desafio .sol{color:var(--texto);font-weight:600;padding:9px 11px;border-radius:12px;background:color-mix(in srgb,var(--ok) 8%,var(--panel2));border:1px solid color-mix(in srgb,var(--ok) 26%,transparent);display:flex;gap:8px}
.desafio .sol i{font-style:normal;color:#7C5CFF;flex:none}
.desafio .acc{display:flex;flex-wrap:wrap;gap:6px;margin-top:4px}
@media (max-width:1000px){.des-fila{grid-template-columns:minmax(0,1fr)}}

/* ---------- oficina: cada agente de IA en su escritorio, simple; el detalle se abre aparte ---------- */
.puestos{grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:16px}
.puesto{padding:0 0 16px;overflow:hidden;gap:10px}
.puesto::before{display:none}
.puesto>*:not(.escritorio){margin-left:18px;margin-right:18px}
.escritorio{position:relative;height:150px;display:flex;align-items:flex-end;justify-content:center;gap:18px;padding:0 18px;
  background:radial-gradient(320px 160px at 50% 0%,color-mix(in srgb,var(--acento) 16%,transparent),transparent 70%),linear-gradient(180deg,color-mix(in srgb,var(--info) 9%,var(--panel2)),var(--panel2))}
.escritorio .figura-ia{width:86px;height:126px;position:relative;z-index:1;margin-bottom:-22px;transition:transform .3s var(--curva)}
.puesto:hover .figura-ia{transform:translateY(-3px)}
.escritorio .monitor{position:relative;z-index:1;width:108px;height:76px;margin-bottom:22px;border-radius:10px;display:grid;place-content:center;justify-items:center;gap:1px;
  background:linear-gradient(160deg,#1F2A4D,#2F2B55);border:3px solid #0E1322;box-shadow:0 10px 22px rgba(15,23,42,.22);color:#fff}
.escritorio .monitor::after{content:"";position:absolute;left:50%;bottom:-17px;width:34px;height:14px;transform:translateX(-50%);background:linear-gradient(180deg,#0E1322,#2A3350);clip-path:polygon(30% 0,70% 0,100% 100%,0 100%)}
.escritorio .monitor b{font-size:26px;font-weight:800;line-height:1}
.escritorio .monitor small{font-size:9.5px;letter-spacing:.04em;color:#C2CBDC;text-align:center;line-height:1.15;max-width:92px}
.escritorio .monitor.aviso b{color:#FFD58A}.escritorio .monitor.ok b{color:#7CF0C0}
.escritorio .monitor .punto{position:absolute;right:7px;top:7px;width:7px;height:7px}
.escritorio .mesa{position:absolute;left:0;right:0;bottom:0;height:22px;z-index:2;background:linear-gradient(180deg,#C9A27A,#A9835C);box-shadow:0 -1px 0 rgba(255,255,255,.35) inset,0 -6px 14px rgba(15,23,42,.08)}
:root[data-tema=oscuro] .escritorio .mesa{background:linear-gradient(180deg,#5B4634,#3F3024)}
.puesto .quien-es-ia b{font-size:18px}
.puesto .quien-es-ia .area{font-size:12.5px;color:var(--suave);margin-top:2px;line-height:1.3}
.puesto .encontro{font-size:14px;line-height:1.45}
.puesto .ya-hizo{font-size:12.5px;font-weight:600;color:var(--ok)}
.puesto .botones{padding-top:2px}
.puesto details.como{border-top:1px solid var(--linea);padding-top:10px}
.puesto details.como[open]{display:grid;gap:10px}
.puesto details.como .linea{grid-template-columns:minmax(0,1fr);gap:3px;border-top:0;padding-top:0}
.puesto details.como .ag-explica{margin-top:2px}
.btn .ia-ico{font-style:normal;color:#7C5CFF;margin-right:2px}
.escritorio{overflow:hidden}
.escritorio .figura-ia{margin-bottom:-30px}

/* =====================================================================================================
   AGENTES DE IA VIVOS · la escena del escritorio, sus estados y su reacción al pasar el mouse.
   ===================================================================================================== */
:root{--esc-a:#DDE7F6;--esc-b:#F4F7FC;--esc-marco:#B9C6DA;--esc-obj:#C3CEDF;--esc-mesa-a:#D9B68C;--esc-mesa-b:#B58E63;--esc-canto:#EBD0AC}
:root[data-tema=oscuro]{--esc-a:#1B2440;--esc-b:#121829;--esc-marco:#34406A;--esc-obj:#2B355A;--esc-mesa-a:#6A5240;--esc-mesa-b:#46362A;--esc-canto:#8A6C55}
.puesto{padding:0 0 16px;overflow:hidden;gap:11px;border-radius:22px;transition:transform .35s var(--curva),box-shadow .35s var(--curva),border-color .3s}
.puesto:hover{transform:translateY(-6px);box-shadow:0 6px 14px rgba(15,23,42,.07),0 34px 70px rgba(15,23,42,.17);border-color:color-mix(in srgb,var(--acento) 42%,var(--linea))}
.puesto>*:not(.escena-ag){margin-left:18px;margin-right:18px}
.escena-ag{position:relative;height:178px;overflow:hidden;background:var(--esc-b)}
.escena-ag svg{display:block;width:100%;height:100%}
.escena-ag::after{content:"";position:absolute;inset:0;background:linear-gradient(105deg,transparent 38%,rgba(255,255,255,.34) 50%,transparent 62%);transform:translateX(-130%);pointer-events:none}
.puesto:hover .escena-ag::after{transform:translateX(130%);transition:transform .9s var(--curva)}
.escena-ag::before{content:"";position:absolute;left:0;right:0;bottom:0;height:3px;z-index:1;background:linear-gradient(90deg,#8B6CFF,#22C8E8);opacity:.0;transition:opacity .3s}
.puesto:hover .escena-ag::before{opacity:1}
.escena-ag svg *{transform-box:fill-box}
/* vida en reposo: respira, parpadea, el monitor trabaja */
.escena-ag .respira{animation:ag-respira 4.6s ease-in-out infinite}
@keyframes ag-respira{50%{transform:translateY(-1.3px)}}
.escena-ag .parpados{transform-origin:center;transform:scaleY(0);animation:ag-parpadeo 5.4s infinite}
@keyframes ag-parpadeo{0%,93%,100%{transform:scaleY(0)}96%{transform:scaleY(1)}}
.puesto:nth-child(2n) .parpados{animation-delay:-1.7s}.puesto:nth-child(3n) .parpados{animation-delay:-3.1s}
.escena-ag .aura{transform-origin:center;animation:gira 22s linear infinite}
.escena-ag .cabeza{transform-origin:50% 92%;transition:transform .5s var(--curva)}
.escena-ag .persona{transition:transform .5s var(--curva)}
.escena-ag .datos rect{transform-origin:left;opacity:.5;animation:ag-dato 3.2s ease-in-out infinite}
.escena-ag .datos rect:nth-child(2){animation-delay:-.5s}.escena-ag .datos rect:nth-child(3){animation-delay:-1.1s}.escena-ag .datos rect:nth-child(4){animation-delay:-1.6s}.escena-ag .datos rect:nth-child(5){animation-delay:-2.2s}.escena-ag .datos rect:nth-child(6){animation-delay:-2.7s}
@keyframes ag-dato{0%,100%{transform:scaleX(.45);opacity:.3}50%{transform:scaleX(1);opacity:.75}}
.escena-ag .barras rect{transform-origin:bottom;opacity:.75;animation:ag-barra 2.4s ease-in-out infinite}
.escena-ag .barras rect:nth-child(2){animation-delay:-.6s}.escena-ag .barras rect:nth-child(3){animation-delay:-1.2s}.escena-ag .barras rect:nth-child(4){animation-delay:-1.8s}
@keyframes ag-barra{0%,100%{transform:scaleY(.35)}50%{transform:scaleY(1)}}
.escena-ag .led{animation:parpadea 1.8s steps(1) infinite}
.escena-ag .vapor{animation:ag-vapor 3s ease-in-out infinite}
@keyframes ag-vapor{0%{opacity:0;transform:translateY(2px)}50%{opacity:.6}100%{opacity:0;transform:translateY(-4px)}}
.escena-ag .teclas rect{opacity:.0}
.escena-ag .giro,.escena-ag .progreso,.escena-ag .progreso-f{display:none}
.escena-ag .resplandor{opacity:.7;transition:opacity .4s}
.escena-ag .monitor-g{transition:filter .4s}
.escena-ag .cifra{animation:ag-cifra .5s var(--curva) both}
@keyframes ag-cifra{from{opacity:0;transform:scale(.6)}}
/* revisando: teclea despacio */
.escena-ag.monitoreando .brazo.b1,.escena-ag.monitoreando .mano.b1,.escena-ag.analizando .brazo.b1,.escena-ag.analizando .mano.b1{animation:ag-teclea 1.1s ease-in-out infinite}
.escena-ag.monitoreando .brazo.b2,.escena-ag.monitoreando .mano.b2,.escena-ag.analizando .brazo.b2,.escena-ag.analizando .mano.b2{animation:ag-teclea 1.1s ease-in-out -.55s infinite}
@keyframes ag-teclea{50%{transform:translateY(-1.6px)}}
.escena-ag.analizando .giro,.escena-ag.ejecutando .giro{display:block;transform-origin:center;animation:gira 1s linear infinite}
.escena-ag.analizando .datos rect{animation-duration:1.1s}
/* encontró algo / espera aprobación: el monitor llama la atención */
.escena-ag.hallazgos .resplandor,.escena-ag.aprobacion .resplandor{animation:ag-resplandor 2.4s ease-in-out infinite}
@keyframes ag-resplandor{50%{opacity:1}}
.escena-ag.aprobacion .cifra{animation:ag-aviso 1.2s ease-in-out infinite;transform-origin:center}
@keyframes ag-aviso{50%{transform:scale(1.18)}}
.escena-ag.aprobacion .cabeza{transform:rotate(3deg)}
/* ejecutando: teclea rápido, el progreso avanza, las teclas se encienden */
.escena-ag.ejecutando .brazo.b1,.escena-ag.ejecutando .mano.b1{animation:ag-teclea .34s ease-in-out infinite}
.escena-ag.ejecutando .brazo.b2,.escena-ag.ejecutando .mano.b2{animation:ag-teclea .34s ease-in-out -.17s infinite}
.escena-ag.ejecutando .teclas rect{animation:ag-tecla .5s steps(1) infinite}
.escena-ag.ejecutando .teclas rect:nth-child(2){animation-delay:-.12s}.escena-ag.ejecutando .teclas rect:nth-child(3){animation-delay:-.25s}.escena-ag.ejecutando .teclas rect:nth-child(4){animation-delay:-.37s}
@keyframes ag-tecla{0%,60%{opacity:0}61%,100%{opacity:1}}
.escena-ag.ejecutando .progreso,.escena-ag.ejecutando .progreso-f{display:block}
.escena-ag.ejecutando .progreso{transform-origin:left;animation:ag-progreso 1.7s var(--curva) forwards}
@keyframes ag-progreso{from{transform:scaleX(.04)}to{transform:scaleX(1)}}
.escena-ag.ejecutando .datos rect{animation-duration:.7s}.escena-ag.ejecutando .barras rect{animation-duration:.6s}
.escena-ag.ejecutando .aura{animation-duration:3s;opacity:1}
.escena-ag.ejecutando .cabeza{transform:rotate(2deg) translateY(1px)}
/* terminado: calma, check en verde */
.escena-ag.terminado .datos rect,.escena-ag.al_dia .datos rect{animation-duration:6s}
.escena-ag.terminado .cifra{animation:ag-cifra .6s var(--curva) both}
/* al pasar el mouse: se acerca, mira, y su monitor y su distintivo de IA cobran vida */
.puesto:hover .escena-ag .persona{transform:translateY(-3px) scale(1.035)}
.puesto:hover .escena-ag .cabeza{transform:rotate(-3.5deg)}
.puesto:hover .escena-ag .monitor-g{filter:brightness(1.22) drop-shadow(0 0 9px rgba(124,240,192,.45))}
.puesto:hover .escena-ag .resplandor{opacity:1}
.puesto:hover .escena-ag .datos rect{animation-duration:1.1s}.puesto:hover .escena-ag .barras rect{animation-duration:.8s}
.puesto:hover .escena-ag .aura{animation-duration:5s;opacity:1}
.puesto:hover .escena-ag .placa-ia{animation:ag-placa 1.4s ease-in-out infinite;transform-origin:center}
@keyframes ag-placa{50%{filter:brightness(1.35) drop-shadow(0 0 4px #22C8E8)}}
.puesto:hover .sello-ia{box-shadow:0 0 0 3px rgba(124,92,255,.16),0 6px 16px rgba(34,200,232,.35)}
.puesto:hover .sello-ia i{animation:gira 2.4s linear infinite;display:inline-block}
.sello-ia{transition:box-shadow .3s}
/* cabecera de la tarjeta: nombre, sello y estado con pulso */
.puesto .quien-es-ia{display:flex;align-items:flex-start;justify-content:space-between;gap:10px;margin-top:4px}
.estado-ag{display:inline-flex;align-items:center;gap:7px;padding:5px 11px 5px 9px;border-radius:99px;font-size:12px;font-weight:700;white-space:nowrap;flex:none;border:1px solid var(--linea2);background:var(--panel2)}
.estado-ag i{width:8px;height:8px;border-radius:50%;background:var(--tenue);flex:none}
.estado-ag.hallazgos,.estado-ag.aprobacion{color:var(--aviso);border-color:color-mix(in srgb,var(--aviso) 40%,transparent);background:color-mix(in srgb,var(--aviso) 10%,var(--panel))}
.estado-ag.hallazgos i,.estado-ag.aprobacion i{background:var(--aviso);animation:ag-pulso 1.6s ease-out infinite}
.estado-ag.monitoreando,.estado-ag.al_dia,.estado-ag.terminado{color:var(--ok);border-color:color-mix(in srgb,var(--ok) 38%,transparent);background:color-mix(in srgb,var(--ok) 9%,var(--panel))}
.estado-ag.monitoreando i,.estado-ag.al_dia i,.estado-ag.terminado i{background:var(--ok)}
.estado-ag.monitoreando i{animation:ag-pulso 2.2s ease-out infinite}
@keyframes ag-pulso{0%{box-shadow:0 0 0 0 color-mix(in srgb,currentColor 55%,transparent)}100%{box-shadow:0 0 0 8px transparent}}
/* los cuatro datos clave, de una mirada */
.datos-ag{display:grid;gap:8px}
.dato-ag{display:grid;grid-template-columns:auto minmax(0,1fr);gap:10px;align-items:start}
.dato-ag .ic{width:26px;height:26px;border-radius:8px;display:grid;place-items:center;flex:none;color:var(--suave);background:rgba(var(--tinta),.055);transition:background-color .3s,color .3s}
.dato-ag .ic svg{width:14px;height:14px}
.dato-ag small{display:block;font-size:10px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--tenue)}
.dato-ag p{font-size:13.5px;line-height:1.4;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
.dato-ag.detecto p{font-weight:600;-webkit-line-clamp:3}
.dato-ag.si .ic{color:var(--ok);background:color-mix(in srgb,var(--ok) 12%,transparent)}
.dato-ag.detecto .ic{color:var(--aviso);background:color-mix(in srgb,var(--aviso) 13%,transparent)}
.puesto:hover .dato-ag .ic{background:color-mix(in srgb,var(--acento) 14%,transparent);color:var(--acento-tx)}
.puesto:hover .dato-ag.si .ic{background:color-mix(in srgb,var(--ok) 18%,transparent);color:var(--ok)}
.puesto .botones .btn.pri{transition:transform .25s var(--curva),box-shadow .25s,filter .2s}
.puesto:hover .botones .btn.pri{transform:translateY(-1px);box-shadow:0 10px 24px color-mix(in srgb,var(--acento) 40%,transparent)}
.puestos{grid-template-columns:repeat(auto-fill,minmax(320px,1fr));gap:18px;align-items:start}
/* la escena dentro de la ventana del agente */
.cab-escena{display:grid;gap:0;border-radius:18px;overflow:hidden;border:1px solid var(--linea)}
.escena-ag.en-ventana{height:200px}
.rot-escena{display:flex;align-items:center;gap:9px;padding:10px 14px;font-size:13.5px;font-weight:700;background:var(--panel2)}
.rot-escena i{width:9px;height:9px;border-radius:50%;background:var(--ok);flex:none}
.rot-escena.analizando i,.rot-escena.ejecutando i{background:#22C8E8;animation:ag-pulso 1s ease-out infinite;color:#22C8E8}
.rot-escena.aprobacion i{background:var(--aviso);animation:ag-pulso 1.5s ease-out infinite;color:var(--aviso)}
.rot-escena.ejecutando{background:linear-gradient(90deg,color-mix(in srgb,#22C8E8 12%,var(--panel2)),var(--panel2))}
.rot-escena.terminado{color:var(--ok);background:color-mix(in srgb,var(--ok) 8%,var(--panel2))}
/* la tarjeta chica de la portada */
.ag .av.cara{width:46px;height:46px;border-radius:14px;transition:transform .3s var(--curva)}
.ag:hover .av.cara{transform:scale(1.07) rotate(-2deg)}
.av.cara svg .parpados{transform-box:fill-box;transform-origin:center;transform:scaleY(0)}
@media (max-width:820px){.escena-ag{height:160px}.puesto .quien-es-ia{flex-direction:column;gap:6px}}
@media (prefers-reduced-motion:reduce){.escena-ag svg *{animation:none!important}}

/* AGENTES VIVOS · ajustes tras verlos en pantalla */
.puesto>.escena-ag{margin-left:0;margin-right:0}
.escena-ag svg{position:absolute;inset:0;width:100%;height:100%;min-width:0;max-width:100%}
.puesto .quien-es-ia{flex-direction:column;align-items:flex-start;gap:8px}
.cab-escena{grid-template-columns:minmax(0,310px) minmax(0,1fr);align-items:stretch}
.escena-ag.en-ventana{height:172px}
.cab-escena .rot-escena{align-items:center;padding:16px 20px;font-size:16px;line-height:1.35}
@media (max-width:720px){.cab-escena{grid-template-columns:minmax(0,1fr)}.cab-escena .rot-escena{padding:10px 14px;font-size:13.5px}}
.item{grid-template-columns:auto minmax(0,1fr) auto}
.item>div{min-width:0;overflow-wrap:anywhere}
@media (max-width:560px){.item{grid-template-columns:auto minmax(0,1fr)}.item>.btn{grid-column:1/-1;justify-self:start}}
@media (max-width:560px){.lista>.item{display:flex;flex-wrap:wrap;gap:8px}.lista>.item>div{flex:1 1 100%}.lista>.item>.chip{flex:none}}
.audiencia{display:flex;flex-wrap:wrap;gap:7px;align-items:center;padding:11px 13px;border-radius:14px;background:var(--panel2);border:1px solid var(--linea)}
.audiencia>span{font-size:13px;font-weight:700;color:var(--suave);margin-right:4px}

/* ¿CÓMO COMENZAMOS? · presentador conversacional */
.cz-heroe{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(0,1fr);gap:26px;align-items:center;padding:30px;border-radius:24px;color:#fff;
  background:radial-gradient(120% 140% at 0% 0%,#2A3564 0%,#131A33 55%,#0D1226 100%);box-shadow:var(--sombra-2,0 18px 40px rgba(15,23,42,.18));position:relative;overflow:hidden}
.cz-heroe::after{content:"";position:absolute;right:-80px;top:-80px;width:280px;height:280px;border-radius:50%;background:radial-gradient(circle,rgba(139,108,255,.35),transparent 65%);pointer-events:none}
.cz-heroe small{font-size:12px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:#FFD58A}
.cz-heroe h1{font-size:clamp(25px,2.8vw,36px);line-height:1.12;letter-spacing:-.02em;font-weight:800;margin:8px 0 10px}
.cz-heroe p{font-size:15.5px;line-height:1.55;color:rgba(255,255,255,.82);max-width:60ch}
.cz-heroe blockquote{margin:0;padding:18px 20px;border-radius:18px;background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.16);font-size:16px;line-height:1.5;font-weight:600;position:relative;z-index:1}
.cz-bot{display:flex;gap:9px;flex-wrap:wrap;margin-top:16px}
.cz-heroe .btn:not(.pri){background:rgba(255,255,255,.1);color:#fff;border-color:rgba(255,255,255,.28)}
.etapas{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;counter-reset:e}
.etapa{position:relative;display:grid;gap:7px;align-content:start;padding:16px 14px 12px;border-radius:16px;background:var(--panel2);border:1px solid var(--linea);animation:sube .5s var(--curva,ease) both;animation-delay:calc(var(--i)*70ms)}
.etapa:not(:last-child)::after{content:"";position:absolute;right:-10px;top:30px;width:8px;height:8px;border-top:2px solid var(--linea2);border-right:2px solid var(--linea2);transform:rotate(45deg);z-index:1}
.et-n{width:34px;height:34px;border-radius:11px;display:grid;place-items:center;font-weight:800;font-size:16px;color:#fff;background:linear-gradient(135deg,var(--acento),color-mix(in srgb,var(--acento) 60%,#000))}
.etapa.bm .et-n{background:linear-gradient(135deg,#8B6CFF,#22C8E8)}
.et-q{justify-self:start;font-size:10.5px;font-weight:800;letter-spacing:.06em;text-transform:uppercase;padding:3px 8px;border-radius:99px;background:color-mix(in srgb,var(--aviso) 14%,transparent);color:var(--aviso)}
.etapa.bm .et-q{background:color-mix(in srgb,#7C5CFF 14%,transparent);color:#6B4CF0}.etapa.jun .et-q{background:color-mix(in srgb,var(--ok) 14%,transparent);color:var(--ok)}
.etapa b{font-size:14.5px;line-height:1.25}.etapa p{font-size:13px;line-height:1.45;color:var(--suave)}
.etapa summary{font-size:12px;font-weight:700;color:var(--acento);cursor:pointer}.etapa ul{margin:6px 0 0;padding-left:16px;font-size:12.5px;line-height:1.5;color:var(--suave)}
@keyframes sube{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}
.ej-sel{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:14px}
.ej-sel button{display:grid;gap:1px;text-align:left;padding:9px 14px;border-radius:13px;border:1px solid var(--linea2);background:var(--panel);cursor:pointer;transition:.18s}
.ej-sel button b{font-size:13.5px}.ej-sel button small{font-size:11.5px;color:var(--tenue)}
.ej-sel button.on{border-color:var(--acento);background:color-mix(in srgb,var(--acento) 9%,var(--panel));box-shadow:0 0 0 3px color-mix(in srgb,var(--acento) 14%,transparent)}
.ej-cab{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.4fr);gap:18px;align-items:center;margin-bottom:14px}
.ej-cab small{font-size:11.5px;font-weight:700;letter-spacing:.07em;text-transform:uppercase;color:var(--tenue)}.ej-cab h3{font-size:20px;letter-spacing:-.01em;margin-top:2px}
.ej-cab p{font-size:14px;line-height:1.5;color:var(--suave)}
.ad-sel{display:inline-flex;padding:4px;border-radius:14px;background:var(--panel3);gap:4px;margin-bottom:14px;max-width:100%}
.ad-sel button{display:inline-flex;align-items:center;gap:7px;padding:9px 16px;border-radius:11px;border:0;background:transparent;font-weight:700;font-size:13.5px;color:var(--suave);cursor:pointer;transition:.2s}
.ad-sel button span{width:16px;height:16px;display:grid}
.ad-sel button.on{background:var(--panel);color:var(--texto);box-shadow:0 2px 8px rgba(15,23,42,.12)}
.ad-sel button:last-child.on{background:linear-gradient(135deg,#7C5CFF,#22B8E0);color:#fff}
.ad-zona{display:grid;gap:14px}
.xls{border:1px solid var(--linea2);border-radius:12px;overflow:hidden;background:#fff;color:#1F2937}
.xls-cab{display:flex;align-items:center;gap:8px;padding:8px 12px;background:#1D6F42;color:#fff;font-size:13px;font-weight:700}
.xls-cab .ic{width:16px;height:16px;display:grid}.xls-cab small{margin-left:auto;font-weight:600;opacity:.8;font-size:11px}
.xls-t{overflow-x:auto}.xls table{border-collapse:collapse;width:100%;font-size:12.5px;font-family:Calibri,Segoe UI,Arial,sans-serif}
.xls th,.xls td{border:1px solid #D9DEE5;padding:5px 9px;text-align:left;white-space:nowrap}
.xls thead th{background:#EEF1F5;font-weight:700;color:#374151}.xls tbody th{background:#EEF1F5;color:#6B7280;font-weight:500;text-align:center;width:30px}
.xls td.vacia{background:#FFF4CC}
.xls-nota{padding:8px 12px;font-size:12.5px;color:#6B7280;background:#FAFAFB;border-top:1px solid #E5E7EB}
.transf{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:9px}
.tr-i{display:flex;align-items:center;gap:9px;padding:11px 12px;border-radius:13px;border:1px solid color-mix(in srgb,#7C5CFF 28%,var(--linea));background:color-mix(in srgb,#7C5CFF 6%,var(--panel));animation:sube .45s var(--curva,ease) both;animation-delay:calc(var(--i)*60ms)}
.tr-i .ic{width:30px;height:30px;border-radius:9px;display:grid;place-items:center;flex:none;color:#fff;background:linear-gradient(135deg,#7C5CFF,#22B8E0)}.tr-i .ic svg{width:16px;height:16px}
.tr-i b{font-size:13px;line-height:1.25}
.flujo-caja{display:grid;gap:10px;padding:16px;border-radius:16px;border:1px solid var(--linea);background:
  radial-gradient(circle at 1px 1px,rgba(var(--tinta),.07) 1px,transparent 0) 0 0/18px 18px,var(--panel2)}
.flujo{display:flex;align-items:stretch;gap:0;overflow-x:auto;padding:6px 2px 10px}
.nodo{flex:1 0 118px;max-width:170px;display:grid;justify-items:center;align-content:start;gap:5px;padding:12px 8px 10px;border-radius:14px;border:1.5px solid var(--linea2);background:var(--panel);cursor:pointer;text-align:center;transition:.2s;animation:sube .45s var(--curva,ease) both;animation-delay:calc(var(--i)*90ms);color:var(--texto)}
.nodo .ic{width:38px;height:38px;border-radius:11px;display:grid;place-items:center;background:var(--panel3);color:var(--suave)}.nodo .ic svg{width:20px;height:20px}
.nodo b{font-size:12.5px;line-height:1.2}.nodo small{font-size:10.5px;font-weight:700;color:var(--tenue)}
.nodo:hover,.nodo.on{transform:translateY(-3px);box-shadow:0 10px 22px rgba(15,23,42,.13)}
.nodo.manual{border-style:dashed;border-color:color-mix(in srgb,var(--aviso) 60%,var(--linea2))}.nodo.manual .ic{background:color-mix(in srgb,var(--aviso) 15%,var(--panel));color:var(--aviso)}.nodo.manual small{color:var(--aviso)}
.nodo.auto .ic{background:color-mix(in srgb,var(--ok) 15%,var(--panel));color:var(--ok)}.nodo.auto{border-color:color-mix(in srgb,var(--ok) 45%,var(--linea2))}.nodo.auto small{color:var(--ok)}
.nodo.ia{border-color:#7C5CFF;background:color-mix(in srgb,#7C5CFF 7%,var(--panel));box-shadow:0 0 0 3px color-mix(in srgb,#7C5CFF 16%,transparent)}
.nodo.ia .ic{background:linear-gradient(135deg,#7C5CFF,#22B8E0);color:#fff;animation:ag-placa 2.4s ease-in-out infinite}.nodo.ia small{color:#6B4CF0}
.nodo.on{border-color:var(--acento)}
.con{flex:1 0 26px;min-width:26px;align-self:center;height:2px;background:var(--linea2);position:relative;margin-top:-22px}
.con::after{content:"";position:absolute;right:-1px;top:-4px;width:8px;height:8px;border-top:2px solid var(--linea2);border-right:2px solid var(--linea2);transform:rotate(45deg)}
.con i{position:absolute;top:-3px;left:0;width:8px;height:8px;border-radius:50%;background:var(--aviso);animation:viaja 2.6s linear infinite;animation-delay:calc(var(--i)*.45s);opacity:0}
.flujo.propuesto .con i{background:#22B8E0;animation-duration:1.5s;animation-delay:calc(var(--i)*.25s)}
.flujo.actual .con{background:repeating-linear-gradient(90deg,var(--linea2) 0 5px,transparent 5px 9px)}
@keyframes viaja{0%{left:0;opacity:0}15%{opacity:1}85%{opacity:1}100%{left:calc(100% - 8px);opacity:0}}
.flujo-det{display:flex;gap:11px;align-items:flex-start;padding:11px 13px;border-radius:13px;background:var(--panel);border:1px solid var(--linea);min-height:58px}
.flujo-det .ic{width:32px;height:32px;border-radius:9px;display:grid;place-items:center;background:var(--panel3);flex:none}.flujo-det .ic svg{width:17px;height:17px}
.flujo-det b{font-size:14px;margin-right:8px}.flujo-det p{font-size:13.5px;line-height:1.45;color:var(--suave);margin-top:2px}
.modo{font-size:11px;font-weight:700;color:var(--tenue)}.modo.manual{color:var(--aviso)}.modo.auto{color:var(--ok)}.modo.ia{color:#6B4CF0}
.flujo-ley{display:flex;gap:14px;flex-wrap:wrap}.flujo-ley span{display:inline-flex;align-items:center;gap:6px}
.flujo-ley i{width:9px;height:9px;border-radius:3px;background:currentColor}
.ej-pide{margin-top:14px;padding:14px 16px;border-radius:14px;background:var(--panel2);border:1px solid var(--linea)}
.ej-pide small,.op-l small,.op-datos small,.integ-dep small,.rp-tit{font-size:11px;font-weight:700;letter-spacing:.07em;text-transform:uppercase;color:var(--tenue)}
.ej-pide>div{display:flex;flex-wrap:wrap;gap:7px;margin:9px 0}
.ej-pide span{display:inline-flex;align-items:center;gap:7px;padding:6px 11px 6px 6px;border-radius:99px;background:var(--panel);border:1px solid var(--linea);font-size:13px}
.ej-pide span b{width:20px;height:20px;border-radius:50%;display:grid;place-items:center;font-size:11px;background:var(--acento);color:#fff}
.ej-pide p{font-size:13.5px;font-weight:600;color:var(--suave)}
.integ{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}
.integ>div{padding:15px;border-radius:15px;background:var(--panel2);border:1px solid var(--linea);display:grid;gap:6px;align-content:start}
.integ>div>span{width:28px;height:28px;border-radius:9px;display:grid;place-items:center;font-weight:800;font-size:13px;background:var(--panel3)}
.integ b{font-size:14.5px}.integ p{font-size:13.5px;line-height:1.5;color:var(--suave)}
.integ-dep{display:flex;gap:7px;flex-wrap:wrap;align-items:center;margin-top:13px}
.integ-msj{margin-top:12px;font-size:15px;font-weight:700}
.comercial{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}
.comercial details{padding:14px 15px;border-radius:15px;background:var(--panel2);border:1px solid var(--linea)}
.comercial summary{font-weight:800;font-size:14.5px;cursor:pointer;list-style:none}.comercial p{font-size:13.5px;line-height:1.55;color:var(--suave);margin-top:7px}
.ficha-cab h2{font-size:21px;letter-spacing:-.01em}.ficha-cab p{font-size:14px;color:var(--suave);margin:3px 0 14px}
.ficha{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:13px}
.fc{display:grid;gap:6px;align-content:start}.fc.ancho{grid-column:1/-1}.fc>span{font-size:13px;font-weight:700}
.fc textarea.campo{resize:vertical;font:inherit}
.fc-chips{display:flex;flex-wrap:wrap;gap:7px}
.fc-chips button{padding:7px 13px;border-radius:99px;border:1px solid var(--linea2);background:var(--panel);font-size:13px;font-weight:600;cursor:pointer;transition:.15s}
.fc-chips button.on{background:var(--acento);border-color:var(--acento);color:#fff}
.fc-sube{display:flex;gap:10px;flex-wrap:wrap;align-items:center}.fc-sube small,.fc-fin small,.fc-arch small{font-size:12px;color:var(--tenue)}
.fc-arch{display:flex;gap:6px;flex-wrap:wrap;align-items:center}
.fc-fin{justify-items:start}.fc-aviso{color:var(--critico);font-size:13px;font-weight:600}
.btn.grande{padding:13px 22px;font-size:15px}
.oportunidad{display:grid;gap:15px;border:1.5px solid color-mix(in srgb,#7C5CFF 40%,var(--linea));box-shadow:0 0 0 4px color-mix(in srgb,#7C5CFF 9%,transparent),var(--sombra-1,none)}
.op-cab{display:flex;justify-content:space-between;gap:12px;align-items:flex-end;flex-wrap:wrap}.op-cab h2{font-size:23px;letter-spacing:-.02em}
.op-cab small{font-size:11.5px;font-weight:700;color:#6B4CF0}
.op-datos{display:flex;flex-wrap:wrap;gap:10px}.op-datos>div{display:grid;gap:1px;padding:9px 13px;border-radius:12px;background:var(--panel2);border:1px solid var(--linea)}
.op-dos{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.op-grilla{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}
.op-l{padding:13px 14px;border-radius:14px;background:var(--panel2);border:1px solid var(--linea)}
.op-l p,.op-l li{font-size:13.5px;line-height:1.5}.op-l ul{margin:6px 0 0;padding-left:17px}
.op-l.prob{border-color:color-mix(in srgb,var(--aviso) 40%,var(--linea))}.op-l.sig{border-color:color-mix(in srgb,var(--ok) 45%,var(--linea));background:color-mix(in srgb,var(--ok) 6%,var(--panel2))}
.cz-cierre{padding:22px 24px;border-radius:20px;background:var(--panel2);border:1px solid var(--linea);display:grid;gap:6px}
.cz-cierre b{font-size:18px}.cz-cierre p{font-size:14.5px;line-height:1.6;color:var(--suave);max-width:95ch}
/* la reunión en el cierre y en el modo presentador */
.ci-reunion:empty{display:none}
.ci-reunion{padding:15px 16px;border-radius:16px;border:1px solid color-mix(in srgb,#7C5CFF 30%,var(--linea));background:color-mix(in srgb,#7C5CFF 5%,var(--panel))}
.cr-gente,.rp-gente{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:10px}
.cr-apl{display:grid;grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:9px}
.cr-apl>div{padding:10px 12px;border-radius:12px;background:var(--panel);border:1px solid var(--linea)}
.cr-apl small{font-size:12px;font-weight:700;color:var(--aviso)}.cr-apl p,.cr-prob li,.rp-prob li{font-size:13.5px;line-height:1.45}
.cr-prob,.rp-prob{margin:0 0 8px;padding-left:18px}
.cr-sig{display:flex;gap:12px;align-items:center;justify-content:space-between;flex-wrap:wrap;margin-top:11px}.cr-sig p{font-size:13.5px;flex:1 1 300px}
.reunion-p{display:grid;gap:9px;margin-top:7px}.rp-vacio{font-size:13px;color:var(--tenue)}
.rp-form{display:flex;gap:8px}.rp-form .campo{padding:8px 11px;font-size:13.5px}
/* la barra del recorrido: estado visible, participantes y retomar */
.gv-paso{display:flex;align-items:center;gap:8px}
.gv-rot{overflow:hidden;text-overflow:ellipsis;min-width:0}
.gv-estado{display:inline-flex;align-items:center;gap:6px;padding:3px 9px 3px 7px;border-radius:99px;background:rgba(255,255,255,.14);color:#fff;font-size:10.5px;letter-spacing:.06em;flex:none}
.gv-estado i{width:7px;height:7px;border-radius:50%;background:#7CF0C0}
.gv-estado.oyendo{background:#DC2626}.gv-estado.oyendo i{background:#fff;animation:pulso 1s infinite}
.gv-estado.pensando{background:rgba(255,213,138,.22);color:#FFD58A}.gv-estado.pensando i{background:#FFD58A;animation:parpadea 1s steps(1) infinite}
.gv-estado.responde{background:rgba(34,200,232,.22);color:#9BE8F7}.gv-estado.responde i{background:#22C8E8}
.gv-estado.espera,.gv-estado.pausa{background:rgba(255,255,255,.1);color:rgba(255,255,255,.8)}.gv-estado.espera i,.gv-estado.pausa i{background:rgba(255,255,255,.6)}
.gv-estado.agente{background:linear-gradient(135deg,#7C5CFF,#22B8E0)}.gv-estado.agente i{background:#fff;animation:pulso 1s infinite}
.gv-gente{display:flex;gap:6px;flex-wrap:wrap;align-items:center;margin-top:2px}
.gv-gente>span{font-size:11px;color:rgba(255,255,255,.6);font-weight:600}
.gv-p{padding:3px 9px;border-radius:99px;border:1px solid rgba(255,255,255,.25);background:rgba(255,255,255,.08);color:rgba(255,255,255,.85);font-size:11.5px;cursor:pointer}
.gv-p.on{background:#fff;color:#7A2C36;border-color:#fff}
.gv-ctl .btn.gv-retomar{background:#FFD58A;border-color:#FFD58A;color:#3B2A05;font-weight:800;white-space:nowrap}
@media (max-width:1100px){.etapas{grid-template-columns:repeat(2,minmax(0,1fr))}.etapa::after{display:none}.comercial,.integ,.op-grilla{grid-template-columns:minmax(0,1fr)}}
@media (max-width:820px){
  .cz-heroe{grid-template-columns:minmax(0,1fr);padding:22px 18px}.ej-cab,.op-dos,.ficha{grid-template-columns:minmax(0,1fr)}.etapas{grid-template-columns:minmax(0,1fr)}
  .flujo{flex-direction:column;overflow:visible}.nodo{flex:none;max-width:none;grid-template-columns:auto 1fr auto;justify-items:start;align-items:center;text-align:left;gap:10px;padding:10px 12px}
  .con{flex:none;width:2px;height:22px;min-width:0;margin:0 0 0 30px;align-self:flex-start}.con::after{right:-4px;top:auto;bottom:-1px;transform:rotate(135deg)}
  .con i{left:-3px;top:0;animation-name:viaja-v}.flujo.actual .con{background:repeating-linear-gradient(180deg,var(--linea2) 0 5px,transparent 5px 9px)}
  .ad-sel{display:flex}.ad-sel button{flex:1;justify-content:center;padding:9px 8px;font-size:12.5px}
  .gv-ctl{flex-wrap:wrap;gap:6px}.rp-form{flex-wrap:wrap}
}
@keyframes viaja-v{0%{top:0;opacity:0}15%{opacity:1}85%{opacity:1}100%{top:calc(100% - 8px);opacity:0}}
@media (prefers-reduced-motion:reduce){.con i,.nodo,.etapa,.tr-i{animation:none!important}}
a.btn{text-decoration:none}